SR-Elite RO/DI 1:1 Ratio Extremely Efficient

[reefstar]

Similar experience here, I ordered back in march and haven't received anything. It's been frustrating to deal with to say the least.

[mw5655]

It's defiantly the most frustrating online purchase that I've ever had. I still don't have my unit!!!

[dpg]

Pretty choked. April 18th and status of "initiated." no response to email and phone line doesn't work.

[sphelps]

If you guys paid with CC you can call your company and they will reverse the charge without a problem. If you paid paypal you have to file a claim through them after 30 days. With the phone line dead and no responses through emails I would work on canceling payment. I feel bad for initially recommending them, I see that other forums have revoked his sponsorship.

[Sumfingwong]

BWI changed the status of my order 5 minutes after I started a resolution ticket on paypal. On the BWI site, it says refunded, I have yet to see this on paypal.

[dreef]

He's a real peice of #*@* absolutely no contact,ignores emails and pm's.I just excalated my paypal dispute to a claim.I ordered filters and resin on may16th..they were marked as awaiting shipment..still have nothing,not a word from him.As soon as i filed a dispute,order was marked as refunded,have yet to see a dime Lesson learned never deal with him again.

[Sumfingwong]

Originally Posted by dreef

He's a real peice of #*@* absolutely no contact,ignores emails and pm's.I just excalated my paypal dispute to a claim.I ordered filters and resin on may16th..they were marked as awaiting shipment..still have nothing,not a word from him.As soon as i filed a dispute,order was marked as refunded,have yet to see a dime Lesson learned never deal with him again.

im on the same boat! As soon as I opened a resolution ticket over paypal, within 5 minutes he changed my order to "refunded" still haven't seen my money back. So much for supporting a vendor from the forums!