not happy with vendor

[ottoman]

Can someone tell me, as beginner, who this vendor is? So that there will no future disappointment when ordering. Thanks.

[Xenia]

Well, I did my research before I shopped and searched the whole forum for people's experiences with that particular vendor.

Of course it doesn't help if you find positive reviews only, because negative comments aren't allowed/were deleted. It distorts the whole picture.

In my opinion telling people who got burned that they should "research before they buy" only adds insult to injury.