Sick and Tired of Waveline pumps

[daplatapus]

Originally Posted by Aquattro

I'd say after this thread, anyone buying one needs a good shaking

And the sad thing is, I truly think that with a bit of communication this company could have had a waaaayyyyy better outcome

[Aquattro]

Agreed Dom. This guy even pops up every 3 months, no explanation on the lack of communication. Gives half answers, then gone again. I wouldn't touch one of their products. Too many other good options for people.

[FishyFishy!]

Its sad that a chinese company like Jebao can produce better customer service and product support than a company within our borders...

I emailed them for new motor block for my 3 year old WP40....they charged me $30 shipped and it was here in 10 days. LOL

I cant even get a response from waveline via email. So sad.

[gregzz4]

Originally Posted by FishyFishy!

I cant even get a response from waveline via email. So sad.

That is sad. I'd thought about purchasing a DC return pump for my current system and to use on my next. My impression was RLSS is the best out there due to R&D and production, vs knock-offs with reproductions of previous/inferior versions, but this thread has brought much to light for me.

As far as their customer service goes, how are they going to continue at this rate?
I mean, come on, their back-up e-mail is a g-mail address ????
What kind of large, quality product producing company would use g-mail ...

Thankfully these guys are no longer the only players producing what appear to be quality pumps.

[mike31154]

Got a couple G's to spend, your troubles are over, here you go, free shipping:

http://www.abyzzamerica.com/Abyzz-40...0-10m-110v.htm

[Ryanerickson]

Originally Posted by mike31154

Got a couple G's to spend, your troubles are over, here you go, free shipping:

http://www.abyzzamerica.com/Abyzz-40...0-10m-110v.htm

There's a real pump no customer service needed they don't break

[daplatapus]

Originally Posted by mike31154

Got a couple G's to spend, your troubles are over, here you go, free shipping:

http://www.abyzzamerica.com/Abyzz-40...0-10m-110v.htm

If only I could read the flow chart, lol