Im done with my apex

windcoast reefs · #1 04-12-2013, 10:14 PM

Hey everyone,

So today my apex controller randomly turned off, and no matter what I do I can't get it to turn back on. Now apex flash software cannot find it, and I have no way of getting access to it. Does anyone have any Idea how I can get it back up and running?

Aquattro · #2 04-12-2013, 10:18 PM

You are connecting with a cable, right?

windcoast reefs · #3 04-12-2013, 10:27 PM

Quote:

Originally Posted by Aquattro

You are connecting with a cable, right?

yeah ive tried with the cable and without the cable

Aquattro · #4 04-12-2013, 10:30 PM

Just give them a call or email, they'll fix you right up.

windcoast reefs · #5 04-12-2013, 10:32 PM

Quote:

Originally Posted by Aquattro

Just give them a call or email, they'll fix you right up.

they have a canadian number?

Aquattro · #6 04-12-2013, 10:38 PM

Quote:

Originally Posted by windcoast reefs

they have a canadian number?

doubt it. Just email support, if they need to call you, they'll do it from their end.

Cal_stir · #7 04-13-2013, 12:04 AM

Quote:

Originally Posted by windcoast reefs

Hey everyone,

So today my apex controller randomly turned off, and no matter what I do I can't get it to turn back on. Now apex flash software cannot find it, and I have no way of getting access to it. Does anyone have any Idea how I can get it back up and running?

Go on the forum download the update firmware instructions and the latest firmware version, do exactly what it says, if it won't update let me know and I'll tell you what I did to get mine to update.