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-   -   Im done with my apex (http://www.canreef.com/vbulletin/showthread.php?t=96737)

windcoast reefs 04-12-2013 10:14 PM

Im done with my apex
 
Hey everyone,

So today my apex controller randomly turned off, and no matter what I do I can't get it to turn back on. Now apex flash software cannot find it, and I have no way of getting access to it. Does anyone have any Idea how I can get it back up and running?

Aquattro 04-12-2013 10:18 PM

You are connecting with a cable, right?

windcoast reefs 04-12-2013 10:27 PM

Quote:

Originally Posted by Aquattro (Post 811144)
You are connecting with a cable, right?

yeah ive tried with the cable and without the cable

Aquattro 04-12-2013 10:30 PM

Just give them a call or email, they'll fix you right up.

windcoast reefs 04-12-2013 10:32 PM

Quote:

Originally Posted by Aquattro (Post 811153)
Just give them a call or email, they'll fix you right up.

they have a canadian number?

Aquattro 04-12-2013 10:38 PM

Quote:

Originally Posted by windcoast reefs (Post 811155)
they have a canadian number?

doubt it. Just email support, if they need to call you, they'll do it from their end.

windcoast reefs 04-12-2013 10:45 PM

Quote:

Originally Posted by Aquattro (Post 811157)
doubt it. Just email support, if they need to call you, they'll do it from their end.

okay sent them an email,

Any idea's why the display is not working and only one plug still has power to it?

Aquattro 04-12-2013 10:48 PM

Have you unplugged the main control module?

windcoast reefs 04-12-2013 10:49 PM

Quote:

Originally Posted by Aquattro (Post 811164)
Have you unplugged the main control module?

yup I unplugged the main unit, then plugged the ethernet in, then plugged it back in. Then I go and plug the display in and nothing happens, won't power on

Aquattro 04-12-2013 10:51 PM

Can you connect via web server? Meaning is it the display, or the control unit?


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