This really steams me.

[Ross]

I'd confronted staff at both of the stores about the lack of concern over sick fish in their tanks, and the typical responce is that "the fish are all qt'd at the wholesailer and that they are all in pristine shape".

So that white fuzz and spots all over those fish is a sign of health then?

Red Coral, Golds and Ocean City for me thanks.

[Parker]

I often wonder if the management at said establishments are directing the employees to sell, sell, sell or if it’s just a general lack of knowledgeable employees, or the lack of proper training and education. If they don't know what they are doing is incorrect, is it the employee's fault? I don't believe so.

[cityreefer]

i agree parker, educating staff is the one on problem for stores like this. its hard to keep employees as i image the wage is just not where it needs to be to live in Alberta.
How do you keep good staff for long, the box stores in Edmonton seem to be doing good with staff for the most part.

[JMes]

Those 2 stores cater to this type of clientele. Anyone with any type of common sense and knowledge doesn't buy their live
stock or dry goods from these type of stores.

I sold a HOB skimmer awhile back to a person that only shops at those 2 stores,and to be honest this had to the be dumbest guy I ever met in this hobby. Calls me up 3 times that evening complaining that the skimmer is making all sorts of noise and that its my fault that it's not working. Turns out this genius didn't add water inside the skimmer.

[SeaHorse_Fanatic]

Originally Posted by JMes

I sold a HOB skimmer awhile back to a person that only shops at those 2 stores,and to be honest this had to the be dumbest guy I ever met in this hobby. Calls me up 3 times that evening complaining that the skimmer is making all sorts of noise and that its my fault that it's not working. Turns out this genius didn't add water inside the skimmer.

Water? What's water?

[Proteus]

I was at the big biz here in Edmonton when I overheard a guy buying a ro unit cause he had high nitrates in his tank. 80/90. I said waste of money. And walked over. The sales guy just walked away. I started to talk to they guy and all that was in his tank was fish. No cleanup crew no mangrove Nothing. I educated him to the best of my knowledge. Told him to take the 400 buck he was going to spend on the ro unit and buy a cleanup crew. He started to walk to the back and I said why the hell would you buy it here when they just tried to rip u off. He was shocked. Sent him to a local FS. I asked the sales guy wtf and he just shrugged his shoulders and walked away. Ffs

[shrimpchips]

A little knowledge can be a dangerous thing..

[Myka]

Originally Posted by Titus99

I was at the big biz here in Edmonton when I overheard a guy buying a ro unit cause he had high nitrates in his tank....

Nice! Good job!

[Zoaelite]

Originally Posted by JMes

Those 2 stores cater to this type of clientele. Anyone with any type of common sense and knowledge doesn't buy their live
stock or dry goods from these type of stores.

I sold a HOB skimmer awhile back to a person that only shops at those 2 stores,and to be honest this had to the be dumbest guy I ever met in this hobby. Calls me up 3 times that evening complaining that the skimmer is making all sorts of noise and that its my fault that it's not working. Turns out this genius didn't add water inside the skimmer.

Funny, said store in question sold me this yellow colony for a WHOPPING $20.00 out of there brown bin. Threw common sense out the window on that one!

[Wayne]

Originally Posted by zoaElite

Funny, said store in question sold me this yellow colony for a WHOPPING $20.00 out of there brown bin. Threw common sense out the window on that one!

Um if thats common practice at that LFS then I need to know where they are located!