Vortech Failure

[Chipie]

I had bought a wet side from one of your resellers in Canada (www.goreef.com) and i asked what to do for repairs or replacement and was sent by the guys fron goreef to Reefwholesale.com even if my wet side was still on warranty.As far as i know it was repaired, not exchanged. So i think you should make this clear to all your resellers. There seems to be some confusion here.

[Aqua-Digital]

Go Reef is not one of our dealers so we can not hold them to warranty or comment.

Here is our policy
http://www.canreef.com/vbulletin/sho...792#post568792

[BlueWorldAquatic]

There are actually 2 distributors that I know for the EcoTech line.

Reefwholesale & Aqua-Digital

Just depends on which you go through.

I have had warranty issues with both and both came out with flying colors.

One was a bit brighter than the other.

Ken - BWA

[Chipie]

So you mean that a fish store can sell your products and not be a reseller?