A ++++++ AGAIN this is huge

[globaldesigns]

I agree, they go above and beyond, this is why I buy most of my stuff from them now. Actually just placed an order 5 minutes ago, and got one last week.

Jeff is great to deal with and always tries his best. Because of him I got my new Hamilton Belize Sun 5ft light fixture. AND I LOVE IT!!!!

If you don't deal with JL, you SHOULD!!!

Very impressed that they purchased your skimmer back, they didn't have to. Try to get a LFS to do that, it just won't happen.

[fishoholic]

I have to agree, when I got my deco tunze rock they didn't pack it right the 1st couple of times they sent it and it was broken by the time I got it. However they replaced it free of shipping charges and hassles until I got one that was whole. It good to know that on the odd time it doesn't work out they do what ever it takes to make it right.

[SAMSHUNG]

I'll have to chime in and agree with most that J&L is an excellent store with outstanding customer service. By far the best LFS in Vancouver. I've often wondered if the "J" in J&L stood for Jeff.

[abcha0s]

I also wonder what J&L stands for? - Does any one know?

Anyway - I agree with everyone else. I've had the pleasure of doing considerable business with J&L (in particular Jeff) and always had good experiences.

[Chaloupa]

I gotta agree, they've always come through for me!

[atc]

thought the previous owner was named John??

[Delphinus]

"John and Lisa" I think? When they opened up in 1998 or 1999 or so and it was a basement operation (I think anyhow, man that was a long time ago!!!)