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#1
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![]() I e-mailed Robert last night and he replied this morning stating he will send me a new diamond mesh wheel for $12.00, it is made out of some new material that resists the alkaline pH of salt water.
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120 gallon sps/anemones/LPS reef since 2004 Apex controller 8 x 54 watt T5 PowerModule Herbie's silent overflow system Jebao DC 12000 return pump Jecod CP-40 Cross-flow circulation device Mini Bubble King 180 Barr Aquatics calcium reactor Bucket fuge |
#2
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![]() My Euro-Reef nano skimmer arrived last week. It only took 48 hours for it to break in. My skimmate is not as dark as GreenSpttedPuffer's, since I do not have much bioload, but it sure generates bubbles. After day 3 no bubbles were in the display tank.
After battling skimmers for 18 months I think I found one that works. This will allow me to increase my bioload, particularly SPS, in the New Year.
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CadLights 39G Signature Series Started April, 2008 |
#3
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![]() Quote:
my mesh has pretty much disintegrated after just about 2 months im going to e mail.. but i dont feel i should have to pay $12 to replace something that broke after 2 mounths... |
#4
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![]() Quote:
This is Robberts new company which sells the exact Euro Reef nano skimmers as before: http://www.nanoreefsystems.com/ But I don't think the website is very complete yet. Let me know where you get with this because I also need to get new mesh. I know the alloy didn't last long for anyone so they were replacing it free with regular mesh but that was before Euro Reef shut down. |
#5
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![]() sent a "contact us" message on both euro-reef and nanoreefsystems.. hopefully i will hear back soon
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#6
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![]() Robbert ended up calling me tonight actually to make sure I was still happy with the skimmer. Basically the new impellers are costing them a lot to buy and he is willing to sell to us at cost if your skimmer is still under warranty. Otherwise they are $37 each. Personally I don't mind paying the $12 but for sure some people will and that's fair. I bet Robbert will take care of you. Best customer service of any company in this hobby I have ever dealt with.
The website is very much under construction still and was just put up so something was there. Its not at all what the final product will be. |
#7
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![]() oh right on thats good to hear sorta.. i guess $12 isnt to bad but its still seems odd for a $200+ product to break after 2 months and have to pay to get it fixed... hopefully i will get a email soon
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#8
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![]() Quote:
I probably should ask for a free one but I do understand his position and I know from talking to him a few times now on the phone that he is a great guy and wouldn't charge for the new impellers if there wasn't a big cost to him. We talked a lot about the skimmers and boy does he know his stuff. He is a physicist and that is obvious. He is the brains behind all the great Euro Reef skimmers. He said the company was split by himself and his son. He will do the nano skimmers and his son will do all the big skimmers. So I think his sons new company is going to be pretty good! As well as his of course. I still think this little skimmer rocks other than the impeller issue. He found that the high PH of saltwater caused the alloy to break down. The new impeller is a different material and will not break down. He liked the alloy better though and it is cheaper than this new material so they are working on a coating to put on the alloy so they can continue using it. The new impellers will only be temporary but he assured me its just as good...just too expensive long term to put in all the skimmers. He also had some great stories about his new puppy and the rain in California and how drivers can't deal with it ![]() |
#9
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![]() It is time for me to replace the mesh wheel on the two pumps. Did you receive a newer diamond mesh wheel? Did it last longer than the original?
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CadLights 39G Signature Series Started April, 2008 |
#10
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![]() ya, it does last longer but it wont last forever. it is still very fragile and im sure if it sucked up a bit of sand it would break it.
Last edited by LeeR; 12-30-2010 at 04:40 PM. |