Vendor Ratings Forum

[Aquattro]

Well, my recommendation to the rest of the staff is that this feature again be removed. Regardless of what we do, half like it, half don't.

You try so hard, and nobody ever gives you an inch....

[blaster]

I'm sure you could make it work brad.This was the first kick at the can

[Aquattro]

Originally Posted by blaster

I'm sure you could make it work brad.This was the first kick at the can

Nope, seriously, half the people want it to show names, half don't. I've PM'ed many people with thoughts, and we're just not gonna win here.

My only other suggestion was to have a review lounge, and people can post whatever they want, and the sponsors can argue with them there, and the staff stays out. Although when we allowed anything near that, some of our other sponsors offered to advertise elsewhere....so......

[Brent F]

That's too bad, Brad.

I quickly viewed the results and found the polls very similar to my own experiences and with the results of PM reference checks. PM's and discussions at parties can provide the same info. It was just nice to see it in one place instead of having to PM a bunch of people.

Thanks for the effort.

[Brent F]

Originally Posted by Aquattro

Well, my recommendation to the rest of the staff is that this feature again be removed. Regardless of what we do, half like it, half don't.

You try so hard, and nobody ever gives you an inch....

Too bad, I think it is real close and I have found it very useful.

[Aquattro]

Originally Posted by Brent F

Too bad, I think it is real close and I have found it very useful.

Yup, real close, but we can't get any closer and please anymore people thatn we have now. Some people will not vote negatively if they're gonna get called out, and therefore we get good reviews on a place that might not deserve it.

So here is a scenario. I go into your store, and I'm just not impressed. I don't like the way you greeted me, or didn't greet me. I look around, I don't like what I see, and I leave without buying anything. I come on here, I put a review that I was not satisified with the store, because things just weren't right. Next, I get a PM from you hounding me for reasons, and really, I just don't want to deal with you, that's why I left the store in the first place. But you won't leave it, or don't agree, so you pester the mods to remove what you feel is a wrongful review. Well, it was my honest review, and I'm allowed to offer it. I tell anyone I meet the same thing without you being able to monitor my conversation, so what gives you access to my vote? Nothing.

Now vendors like Snappy who are able to carry on regardless of getting a single poor review, and understands that maybe, just maybe, someone he dealt with, or almost dealt with, didn't like his Albertan accent, decided to post something dumb. But everyone else, because of his customer service skills, has posted great reviews. He's ok with great reviews, and can handle that maybe someone out of 6 billion people doesn't like him and he carries on doing what he does. Gives good service. I haven't bought from him, but I read the review and am confident that his service is good. It isn't skewed to be good because people were afraid to vote. I feel that I could order frags from Greg and he'll live up to what 99% of the reviews state. So there was one bad one, so freaking what?

[sphelps]

Originally Posted by Aquattro

You try so hard, and nobody ever gives you an inch....

Are you talking about vendors or staff. I don't remember being asked or even told about this feature, it just showed up. All I want and others may agree is a public voting system and the choice of participation. This is not much to ask so who's not given what?

[Aquattro]

Originally Posted by sphelps

Are you talking about vendors or staff. I don't remember being asked or even told about this feature, it just showed up. All I want and others may agree is a public voting system and the choice of participation. This is not much to ask so who's not given what?

I'm talking about people in general. I have spoken with people on and off the board that do not feel they would vote if they had a negative review, they don't want the hassle and don't want to get chased down by vendors. Why can't you just accept that someone wasn't happy?

[sphelps]

Well, I think if you're not brave enough to stand up for what you say, you shouldn't say it. Of course you couldn't tolerate vendor abuse, I wouldn't harass anyone like you stated and I don't think anyone who would should be here. I think maybe you're over thinking that one, honestly who would do that?
I'm talking about solving a problem not creating one.

Originally Posted by Aquattro

Why can't you just accept that someone wasn't happy?

I'm not necessarily saying I can't accept it, but if that is the case I would like to correct it. One dissatisfied customer is too much in my line of work.

[Aquattro]

Originally Posted by sphelps

Well, I think if you're not brave enough to stand up for what you say, you shouldn't say it.

Well that's just silly. Lots of people are afraid to express their opinions for fear of conflict, etc. Me, If I think you suck, I'm gonna say it, but my Mom, she'd never say anything bad, just not deal with you ever again. Which is what we're trying to accomplish here, is getting an honest vote going by removing that conflict.
Personally, if this gets changed to post names, I will disregard any info the reviews claim and stick to PMs.

we can argue this all night, and we're not going to agree.