Vendor Ratings Forum

[sphelps]

It's important to note not all us vendors are the same. I for one have very small customer bases and as a result, for the most part, get to know all my customers quite well. I always ensure my clients are completely satisfied so either someone took one of my posts too seriously or I have an angry customer. Either way I have no way of resolving the issue. If there's a problem I would like to fix it.

Also what about all those great local stores supporting this site? I've seen it many times, someone with little experience buys a piece of livestock without knowing much about it. It either dies or does something they don't like and they blame the store for not having mind readers. Now when they're still mad they can vote on these forums. The next day the same guy is back at the same store buying something else. And the whole time that LFS just wanted to support the site and let people know where they are.

[blaster]

I think since the venders are the ones paying for advertising on this site,there input should be heard

[fencer]

Wrong...they pay for the right to advertise, not the right to dictate how Sys Admin runs the forums.

[blaster]

same thing

[Aquattro]

Well, my recommendation to the rest of the staff is that this feature again be removed. Regardless of what we do, half like it, half don't.

You try so hard, and nobody ever gives you an inch....

[blaster]

I'm sure you could make it work brad.This was the first kick at the can

[Aquattro]

Originally Posted by blaster

I'm sure you could make it work brad.This was the first kick at the can

Nope, seriously, half the people want it to show names, half don't. I've PM'ed many people with thoughts, and we're just not gonna win here.

My only other suggestion was to have a review lounge, and people can post whatever they want, and the sponsors can argue with them there, and the staff stays out. Although when we allowed anything near that, some of our other sponsors offered to advertise elsewhere....so......

[Brent F]

Originally Posted by Aquattro

Well, my recommendation to the rest of the staff is that this feature again be removed. Regardless of what we do, half like it, half don't.

You try so hard, and nobody ever gives you an inch....

Too bad, I think it is real close and I have found it very useful.

[Aquattro]

Originally Posted by Brent F

Too bad, I think it is real close and I have found it very useful.

Yup, real close, but we can't get any closer and please anymore people thatn we have now. Some people will not vote negatively if they're gonna get called out, and therefore we get good reviews on a place that might not deserve it.

So here is a scenario. I go into your store, and I'm just not impressed. I don't like the way you greeted me, or didn't greet me. I look around, I don't like what I see, and I leave without buying anything. I come on here, I put a review that I was not satisified with the store, because things just weren't right. Next, I get a PM from you hounding me for reasons, and really, I just don't want to deal with you, that's why I left the store in the first place. But you won't leave it, or don't agree, so you pester the mods to remove what you feel is a wrongful review. Well, it was my honest review, and I'm allowed to offer it. I tell anyone I meet the same thing without you being able to monitor my conversation, so what gives you access to my vote? Nothing.

Now vendors like Snappy who are able to carry on regardless of getting a single poor review, and understands that maybe, just maybe, someone he dealt with, or almost dealt with, didn't like his Albertan accent, decided to post something dumb. But everyone else, because of his customer service skills, has posted great reviews. He's ok with great reviews, and can handle that maybe someone out of 6 billion people doesn't like him and he carries on doing what he does. Gives good service. I haven't bought from him, but I read the review and am confident that his service is good. It isn't skewed to be good because people were afraid to vote. I feel that I could order frags from Greg and he'll live up to what 99% of the reviews state. So there was one bad one, so freaking what?

[sphelps]

Originally Posted by Aquattro

You try so hard, and nobody ever gives you an inch....

Are you talking about vendors or staff. I don't remember being asked or even told about this feature, it just showed up. All I want and others may agree is a public voting system and the choice of participation. This is not much to ask so who's not given what?