Vendor Ratings Forum

[mark]

Originally Posted by Myka

I think it should be a PUBLIC poll where we can see who voted how. That would be much more fair.

Great idea.

Vendors could PM poster to sort out problems if they wish, other users could PM for details and whole thing isn't public.

[fencer]

The system is not perfect. Giving out names will start wars and vendettas on Canreef, usually dragging personal stuff with it. I say give this a trial for a couple of months. The sys admin is watching closely for abuse. I will add one thing vendors who have more 15% negatives, (it is not just about gripes from one person but from many and it is a service problem)...should make it a practice to follow up the orders they just sent.

[Aquattro]

Originally Posted by fencer

Giving out names will start wars and vendettas on Canreef, usually dragging personal stuff with it.

Exactly what we don't want. And I may want to post that I was unsatisified with a store, but I don't want to rehash out the whole issue. I'm not going to give my opinion if it means some vendor is gonna keep bugging me via PM or thread to be more satisified. Just accept that I wasn't, you can't please everyone.
Anonymity is the only way we feel we can get honest responses. Most people we spoke to would not be comfortable giving a bad rating if their name was attached. They would just say nothing, which would skew a rating to show only good replies.
Honestly, if a vendor has 50 "very satisifed" and 1 "very unsatisified", I'm gonna order from them.

[midgetwaiter]

I think it's pretty useful as it is. If you expanded the scope of it to reduce anonymity or add some qualitative information to the feedback it would be more useful but a much, much larger undertaking.

IME people enter some situations with unrealistic expectations. With a few years retail experience under my belt I even notice myself doing it sometimes. It's just they way people are.