Purchasing from Marine Depot U.S.

Ryan_Lap · #1 06-18-2008, 05:23 AM

Yah I called UPS and gave them my credit card number. When they come to drop the package on their first attempt and Im not home they can just leave it at the door. I hated having to leave cheques.

tharkema · #2 06-18-2008, 05:37 PM

I was very impressed with there website and there stock... but when it came time to order it took them a while to reply back to my order. Where then they told me they needed a copy of both sides of my credit card and drivers license faxed to them to process my order. (Thinking to myself next they will want my social insurance number). Anyways canceled my order and went with J&L and had to wait for items on back order.

I am sure there have been many good experiences here with marine depot and I wish mine could have been as well

Johnny Reefer · #3 01-09-2009, 09:18 PM

Quote:

Originally Posted by tharkema

....they needed a copy of both sides of my credit card and drivers license faxed to them to process my order. ....

Ya, this is what's scaring me off of them.
Has anyone ordered from Aqua Cave? How'd that go?

Thanx much,

mseepman · #4 01-09-2009, 09:57 PM

I recently ordered with Aqua Cave and my ordering experience was really very good. When you order they tell you that all international orders will have to wait for them to e-mail you the actually shipping charge.

I bought a skimmer.

They shipped it USPS and when it got here, all I paid was the tax and the $5 Handling fee that Canada Post charges.

I had a problem with something being broken and they replaced it post haste with excellent customer service. I would recommend them.

Johnny Reefer · #5 01-09-2009, 10:10 PM

Thanx. I'll be ordering a CO2 check valve from them then. Can you recall how long it took them to email you and, overall, how long it took for you to get the skimmer?

Thanx,

mseepman · #6 01-09-2009, 10:24 PM

When I ordered, I was a little miffed it took about 2 days for them to e-mail me back...but from there it was very good service. The skimmer took about 14 days to arrive. Make sure if your item meets the free shipping amount (which doesn't apply in Canada) that they give you the $10 discount that they do give International orders for that size.

The only thing I will say is that I saw the skimmer come on sale at Marine Depot the day after I ordered and they were not willing to negotiate on matching the price...but I'm not sure I blame them.

Johnny Reefer · #7 01-09-2009, 11:25 PM

Thanx again. The valve I want costs $22USD, so I doubt I'll qualify for the discount, but good info just the same. Anyway, thanx again. Off I go to the Aqua Cave site to place the order

.

Oh...and FWIW, I researched trying to find a CO2 check valve from any one of the sponsors, but to no avail.

Cheers,