Purchasing from Marine Depot U.S.

[rocketlily]

Well, I bit the bullet and placed my order. I couldn't find the plumbing fittings anywhere else. Shipping UPS was $17.47. We'll see what happens with the brokerage bill.

[dreef]

I don't know what kind of hard goods you are wanting to buy.One store i can vouch for is saltycritter,amazing service,and they ship usps priority.I bought a sedra 5000 pump for my euroreef.It was just shy of a 100 american shipped,the postal dude got 15 bucks,for tax,duty.And it took less then 2 weeks from order date.

[karmtec]

Originally Posted by rocketlily

Well, I bit the bullet and placed my order. I couldn't find the plumbing fittings anywhere else. Shipping UPS was $17.47. We'll see what happens with the brokerage bill.

Not sure if you have shipped with ups but if there is brokerage to be paid by you. Ups will charge you a COD fee as well. You can avoid this by calling ups with a credit card number once it is in the system.

[Ryan_Lap]

Yah I called UPS and gave them my credit card number. When they come to drop the package on their first attempt and Im not home they can just leave it at the door. I hated having to leave cheques.

[tharkema]

I was very impressed with there website and there stock... but when it came time to order it took them a while to reply back to my order. Where then they told me they needed a copy of both sides of my credit card and drivers license faxed to them to process my order. (Thinking to myself next they will want my social insurance number). Anyways canceled my order and went with J&L and had to wait for items on back order.

I am sure there have been many good experiences here with marine depot and I wish mine could have been as well

[Johnny Reefer]

Originally Posted by tharkema

....they needed a copy of both sides of my credit card and drivers license faxed to them to process my order. ....

Ya, this is what's scaring me off of them.
Has anyone ordered from Aqua Cave? How'd that go?

Thanx much,

[mseepman]

I recently ordered with Aqua Cave and my ordering experience was really very good. When you order they tell you that all international orders will have to wait for them to e-mail you the actually shipping charge.

I bought a skimmer.

They shipped it USPS and when it got here, all I paid was the tax and the $5 Handling fee that Canada Post charges.

I had a problem with something being broken and they replaced it post haste with excellent customer service. I would recommend them.

[Johnny Reefer]

Thanx. I'll be ordering a CO2 check valve from them then. Can you recall how long it took them to email you and, overall, how long it took for you to get the skimmer?

Thanx,