Question regarding Sequence Dart Pump

[Interior_Reef]

send an email to 'beth@reeflopumps.com' explaining your problem, give the s.n of your pump (if its within the past year) and they will send you replacement seals. it takes about 10 mins to fix. i just did it to 2 of mine. a snapper & a dart.

if its not under warrenty, i still bet they would send em to ya.

[untamed]

I have three. One of them has done that since day 1. I've been unable to get the impeller off to get in there even if I had the replacement seals

[Pan]

Yeah i am hoping i will get some help from reeflo...then i will see if i can get the seals on/in so your pump has been running about a year like that(untamed)? how much salt buildup do you get/what do you do...just scrape it away?

[untamed]

Originally Posted by 'Ol Nobodaddy

Yeah i am hoping i will get some help from reeflo...then i will see if i can get the seals on/in so your pump has been running about a year like that(untamed)? how much salt buildup do you get/what do you do...just scrape it away?

Yes, over a year. The heat from the pump dries the leak right out, so I get a pile of brown salty residue that accumulates below the pump right in that area. I get a damp cloth in there once in a while to get rid of it. When I pulled the pumps out for their annual service, I got right in there and scraped/wiped it clean.

[Pan]

Originally Posted by untamed

Yes, over a year. The heat from the pump dries the leak right out, so I get a pile of brown salty residue that accumulates below the pump right in that area. I get a damp cloth in there once in a while to get rid of it. When I pulled the pumps out for their annual service, I got right in there and scraped/wiped it clean.

Okay...thats what i did well minus the cannual service. What did you do for your annual service...just clean everything out?

[michika]

Go check out my 28g thread for phone numbers you can contact. Make sure you ask for the silicone grease you need to change out the seal, they don't send it, and its a huge pain to try and find locally if you don't have certain contacts.

[bassman]

After reading this thread this morning I decided to e-mail them regarding my pump as it has salt creep around the shaft as well.

Someone has already contacted me for my mailing address, great service! (so far, LOL)

[untamed]

Originally Posted by 'Ol Nobodaddy

Okay...thats what i did well minus the cannual service. What did you do for your annual service...just clean everything out?

Yes...just dismantle the pump as completely as I could and clean it out. Aside from being a bit grungy, there were quite a few small snail shells stuck in the impeller vanes.

But as I mentioned, I could not get the impeller off in order to access the seals...even though I knew one of them needs replacing.

[mark]

The impeller on mine was way more than hand tight. Just used water pump pliers (protected the impeller with a couple of wraps of electrical tape from the pliers teeth) and a screw driver on the end of the motor shaft.