Question regarding Sequence Dart Pump
 

Okay...when you look at a dart (maybe other sequnce pumps...unsure) you see a shaft with a rubber washer on a shaft between the pump housing? and the motor(think thats right...where the water comes in and goes out :) and the motor) there is quite a bit of saltcreep...is this normal? the shaft "seems" to be turning okay...sounds louder than it did but its not running any hotter than it was... should i be worried...should i look at something? I emailed manufacturer but no reply.

Thanks guys/gals

My Dart has been running for 10 months on my closed loop and there is no salt creep at all. I would suspect the seal must be leaking a little if there is salt left behind. You might try to see if you can snug the bolts up a little, but make sure you don't overtighten them...

Your getting a little weeping past the seal, should replace.

I found Reeflo Customer Service quite good but with maybe a couple of days between e-mails. Had the same problem (weeping) and had the pump a little under two years and they sent seals. Them just around the 2 year mark the bearings went and they sent a replacement unit, told them it was louder the the original and they sent a second replacement and only asked I send the first replacement back.

btw, the thing on the shaft is a slinger, prevents any water that might leak from going to the motor.

Yeah i just noticed that slinger is broken s well...just a crack so if you push it it falls over a bit. What was the contact number you used for reeflo?

I tried for days phoning but either got a fast busy or a automated msg says try again. Did everything by e-mail.

send an email to 'beth@reeflopumps.com' explaining your problem, give the s.n of your pump (if its within the past year) and they will send you replacement seals. it takes about 10 mins to fix. i just did it to 2 of mine. a snapper & a dart.

if its not under warrenty, i still bet they would send em to ya.

I have three. One of them has done that since day 1. I've been unable to get the impeller off to get in there even if I had the replacement seals

Yeah i am hoping i will get some help from reeflo...then i will see if i can get the seals on/in :) so your pump has been running about a year like that(untamed)? how much salt buildup do you get/what do you do...just scrape it away?

Yes, over a year. The heat from the pump dries the leak right out, so I get a pile of brown salty residue that accumulates below the pump right in that area. I get a damp cloth in there once in a while to get rid of it. When I pulled the pumps out for their annual service, I got right in there and scraped/wiped it clean.

Okay...thats what i did :) well minus the cannual service. What did you do for your annual service...just clean everything out?