How to deal with lacking service?

[michika]

The Gatekeeper is the crazy receptionist lady at the insurance company. I have another term for the lady who hit me, but its not forum appropriate.

I got everything sorted out and rolling now. Dialing those random numbers really paid off. I now have a direct line to someone within the company and I'm pleased. Its not the insurance company that has issues, it was the receptionist lady.

[banditpowdercoat]

Originally Posted by michika

The Gatekeeper is the crazy receptionist lady at the insurance company. I have another term for the lady who hit me, but its not forum appropriate.

I got everything sorted out and rolling now. Dialing those random numbers really paid off. I now have a direct line to someone within the company and I'm pleased. Its not the insurance company that has issues, it was the receptionist lady.

If the receptionist has issues, maybe she needs to find different employment. I'd be discussing that with the manager

[fishoholic]

Good luck with your claim, it's too bad that the "gatekeeper" slowed things down for you. Some people should be ....... (fill in the blank) made to smarten up (basically)