Anyone having trouble accessing the J & L site?

[Gools]

even more fustrating when they won't answer the phone

[Tangman]

Originally Posted by Gools

even more frustrating when they won't answer the phone

It clearly said online that no phone orders would be taken and FYI, if you ever have been to their boxing day sale, you would know that even with ALL their staff working, they have no time to answer the phone, It's bad enough just waiting to pay or get any salesperson to help you, just because of the volume of customers.
Merry Christmas and Happy New Year !

[Gools]

Yah I saw the no phone orders, but I thought they would answer for questions. Oh well I dropped them an email so hopefully they get back to me soon

[LostMind]

Err, the site is working fine...

There was some changes made, but nothing that should have any impact on you being able to see it. On the day they released the boxing day pricing, there was some minor downtime (under 10 mins) but immediately after, I placed an order through them online without an issue myself.

The packet loss on that just ping site is actually due to a firewall jl is running. The site is icmp rate limited.

You can check it out yourself by opening your start menu, clicking run, enter "cmd" (remove the quotes). You should have a dos window now. Type in ping jlaquatics.com and hit enter. You could also type in nslookup jlaquatics.com and post the result. I bet somehow you are seeing the wrong IP's or something for the site.

[Veng68]

Thanks ........... I will check it when I get home.

Cheers,
Vic [veng68]

[Veng68]

Ok..... here is what I get when I pinged and nslookuped


C:\Documents and Settings\user>ping jlaquatics.com

Pinging jlaquatics.com [64.69.94.116] with 32 bytes of data:

Request timed out.
Request timed out.
Request timed out.
Request timed out.

Ping statistics for 64.69.94.116:
Packets: Sent = 4, Received = 0, Lost = 4 (100% loss),

Server: cachednsbc02.nssi.telus.com
Address: ***.**.***.*** (not sure if this is my IP so I blocked it out).

Non-authoritative answer:
Name: jlaquatics.com
Address: 64.69.94.116

Cheers,
Vic [veng68]

[ponokareefer]

Hi Vic,

I have been having the same problem on my home computer and ran the same tests as you did, with the exact same results. Have you figured out how to access the site? I can still access it from my work computer, but for whatever reason, I can't access it from my home computer.

[wetcoast]

Most websites now a days (or at least the hosting providers) do not respond to ICMP PING requests as it allows would be attackers to know if the IP address is actually live or not. The thinking is actually quite flawed are far more detailed ways to check if a host is alive or not if someone wanted to poke and prod. For what its worth - it is coming up just fine for me through Shaw in Surrey.