Anyone having trouble accessing the J & L site?

[Gools]

I'm having problems. Everytime I try to access my cart gives me an error reading.

[marie]

Originally Posted by Gools

I'm having problems. Everytime I try to access my cart gives me an error reading.

Thats what was happening to me. I spent an hour trying and then gave up and emailed the order

[S.D]

I haven't had any problems except for earlier this morning at one point around 8:02am when I tried to access it to take a peek at the sales...I couldn't access it if my life depended on it at that time, however, I had been on it earlier this morning around 7:30am without any problems and then a few times throughout the day without problems...I just chalked the 8:02am problem up to a large volume of people probably accessing their site to check out what sort of sales they had going on.

We decided to drive in and ended up picking up a lot of goodies!

I just checked it again this evening and I had no problem pulling it up.

I hope you were able to access sometime throughout the day without difficulties.

All the best,
S.D

[Pan]

Could be site overloaded, i forgot to ask were you having problems with any other sites? There are a couple of virii and malware programs that can casue this to happen. Could be overload in your area on internet in general. I read someplace that the internet slows by as much as 30-50 percent on christmas day and then 10-15 percent on new yearsdue to high traffic. I have been able to access J&L all day though i did not try to play an order with them. Though i do want the calendar.

[Veng68]

Originally Posted by 'Ol Nobodaddy

Could be site overloaded, i forgot to ask were you having problems with any other sites? There are a couple of virii and malware programs that can casue this to happen. Could be overload in your area on internet in general. I read someplace that the internet slows by as much as 30-50 percent on christmas day and then 10-15 percent on new yearsdue to high traffic. I have been able to access J&L all day though i did not try to play an order with them. Though i do want the calendar.

No problems with any other sites. Kind of annoying.

Cheers,
Vic [veng68]

[Gools]

even more fustrating when they won't answer the phone

[Tangman]

Originally Posted by S.D

I haven't had any problems except for earlier this morning at one point around 8:02am when I tried to access it to take a peek at the sales...I couldn't access it if my life depended on it at that time, however, I had been on it earlier this morning around 7:30am without any problems and then a few times throughout the day without problems...I just chalked the 8:02am problem up to a large volume of people probably accessing their site to check out what sort of sales they had going on.

We decided to drive in and ended up picking up a lot of goodies!

I just checked it again this evening and I had no problem pulling it up.

I hope you were able to access sometime throughout the day without difficulties.

All the best,
S.D

At 8:02 J&L was just reloading their site with the boxing day prices( checked at about 7:55 and there was no sale prices listed yet ), after that it was just volume, volume and more volume, I bet all of us where trying to see what was on sale and for how much ( LOL)
I just placed a order on line at 8:00 pm and every thing went smoothly

[Tangman]

Originally Posted by Gools

even more frustrating when they won't answer the phone

It clearly said online that no phone orders would be taken and FYI, if you ever have been to their boxing day sale, you would know that even with ALL their staff working, they have no time to answer the phone, It's bad enough just waiting to pay or get any salesperson to help you, just because of the volume of customers.
Merry Christmas and Happy New Year !

[Gools]

Yah I saw the no phone orders, but I thought they would answer for questions. Oh well I dropped them an email so hopefully they get back to me soon

[LostMind]

Err, the site is working fine...

There was some changes made, but nothing that should have any impact on you being able to see it. On the day they released the boxing day pricing, there was some minor downtime (under 10 mins) but immediately after, I placed an order through them online without an issue myself.

The packet loss on that just ping site is actually due to a firewall jl is running. The site is icmp rate limited.

You can check it out yourself by opening your start menu, clicking run, enter "cmd" (remove the quotes). You should have a dos window now. Type in ping jlaquatics.com and hit enter. You could also type in nslookup jlaquatics.com and post the result. I bet somehow you are seeing the wrong IP's or something for the site.