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#1
10-18-2007, 07:07 AM
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I tried it with only 1 bulb as the other has been acting a little funny, and it went from 0 to 100% and back down just fine. Could it be a problem with the bulb that is causing the problem?
__________________
My Tank: 135G display, 45G Sump, 20G top off. 2 x 400 W, Bullet 1.5, Snapper Return, Profilux. ------------------------------------------------------------------------------------------------------ My Photo Website 
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#2
10-18-2007, 07:09 AM
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Are you sure the wiring is correct?
If you want to you can post a photo of your installation, mabe i can discover a mistake.
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#3
10-18-2007, 07:11 AM
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niloc,
thanks for your post - i think this will help if someone has similar problems!
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#4
10-18-2007, 07:20 AM
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I will look over my wiring again tommorow, if I cannot find a problem with it I will post a photo, perhaps you can see what I am missing. I do have a feeling that there is a problem with one of my bulbs though, maybe I will try with a different one tommorow before I pull it apart to check the wiring.
__________________
My Tank: 135G display, 45G Sump, 20G top off. 2 x 400 W, Bullet 1.5, Snapper Return, Profilux. ------------------------------------------------------------------------------------------------------ My Photo Website
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#5
10-18-2007, 07:19 PM
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Anyone else having problems with their non-digital power bar? The socket that my heaters were plugged into stuck on, and needed a tap to get the contacts to open.
I've now been informed via J&L (where I bought it) that Proline won't warranty it  One of the reasons I went with Profilux was that even though the product was still in the development stage for the North American market the manufacturer seemed to backing it well.
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#6
10-18-2007, 07:30 PM
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Speak to matthias, how long have you had the plug bar? The new ones are more robust.
Without getting involved in inter dealer policies, as far as I know we warranty all power bars as long as they are used in accordance with the manufacturers guidelines
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#7
10-19-2007, 08:40 AM
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Reefer Bob,
i think this is one of the first powerbars and may have the problem with the high currents at 120V. In this case contact Proline directly, i am sure they will help you. We will replace powerbars of the first generation which are making trouble. Or is this a powerbar with the "inrush current limiters"? If yes - try to switch your heater with one of the protected sockets.
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#8
10-19-2007, 07:37 PM
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Rob
As far as warranty ,all our dealers service their clients @ the store on the spot ,the faulty items are sent to us & they receive a credit ,unlike many other wholesalers they do not need to apply for an RMA# before giving you an answer.So the decision is theirs & we will support them to do so. I believe they simply were not aware of the old bar situation . appreciate it if you can email us a copy of your invoice & return the faulty bar back to the shop for a replacement Regards Shane Proline Aquatics
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support@prolineaquatics.com
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#9
10-19-2007, 01:30 AM
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Quote:
Now that my lights are working I can get some of the other features figured out!
__________________
My Tank: 135G display, 45G Sump, 20G top off. 2 x 400 W, Bullet 1.5, Snapper Return, Profilux. ------------------------------------------------------------------------------------------------------ My Photo Website
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