Puratek 100 RO/DI Help

HL649 · #1 12-31-2013, 12:41 AM

Just bought a Puratek 100 RO/DI and I can't get it to produce water. I have source water flowing in, pre-filter is full, carbon filter is full, pressure gauge reading approx 140 psi, there is water pressure going into the RO membrane, DI cartridge has not filled up yet.

I am thinking I may have the RO membrane in backwards. I have the end with the nipple and 2 o-rings inserted into the tube 1st. Is this correct o backwards?

BlueTang<3 · #2 12-31-2013, 02:54 AM

Are you not getting any water at all in the Di Carthage? While i a, producing water it only has a little in it. Mine will only fill when not producing water like as in stopped/ valve closed on the outlet till unit hits the high pressure cut out.

BlueTang<3 · #3 12-31-2013, 03:02 AM

Well I just walked into my hot water tank exhaust taking pictures and burned my forehead wow ha ha .

Turns out while producing its hard to see water In The Di housing

What's your tds reading? As a side note did u remember to install the flow restriction I have about 4 of these on my tanks and friends tanks and its easy to miss.

Great unit you got tho

Not sure if these will help and but this is the side that was up on my canister disregard the fact it's broke

Full

Producing water

BlueTang<3 · #4 12-31-2013, 03:03 AM

Disregard what I jus posted lol I need to learn to read sometimes

More pictures coming

BlueTang<3 · #5 12-31-2013, 03:10 AM

Is your unit new ? Comes back to me thinking of the flow restrictor

Hers pics of my ro membrane

HL649 · #6 12-31-2013, 03:26 AM

The unit is new out of the box. Well That is how I installed the RO membrane. So where is the flow restrictor? I didn't see any left over parts or instructions about installing the flow restrictor. I don't have any water at all in the DI canister.

BlueTang<3 · #7 12-31-2013, 03:33 AM

What colour of hose did u use in the drain for the ro unit is it possible you can send me a picture of the set up or post it here. If I can't help u tonight I will defiantly try tomorrow and if that doesn't work we can try over the phone. Just got home from 14 hr day so I am starting to crash

BlueTang<3 · #8 12-31-2013, 03:33 AM

So all your water seems to be coming out of the waste water line?

HL649 · #9 12-31-2013, 03:36 AM

No water in waste line or production line Even when it goes through a flush routine.

BlueTang<3 · #10 12-31-2013, 03:43 AM

So there is water going in building pressure but not coming out, seems strange almost like maybe one of the solenoids are stuck or hooked up wrong have seem this from new as well. Will it continue to run at 140 psi or does it cutout saying reservoir full.