SR-Elite RO/DI 1:1 Ratio Extremely Efficient - Page 6

Sumfingwong · #51 06-06-2011, 04:47 PM

Quote:

Originally Posted by dreef

He's a real peice of #*@* absolutely no contact,ignores emails and pm's.I just excalated my paypal dispute to a claim.I ordered filters and resin on may16th..they were marked as awaiting shipment..still have nothing,not a word from him.As soon as i filed a dispute,order was marked as refunded,have yet to see a dime Lesson learned never deal with him again.

im on the same boat! As soon as I opened a resolution ticket over paypal, within 5 minutes he changed my order to "refunded" still haven't seen my money back. So much for supporting a vendor from the forums!

christyf5 · #52 06-06-2011, 07:08 PM

Well I've done 2 orders from him in the past, the last order was in March and while it took awhile (it was a pre-order) I did get it fairly quickly. There was a part missing and he said he would ship it the next day but I never got it and didn't get around to pursuing it.

Has anyone heard from him at all? I guess with his phone out theres not much means of communicating with him. He was on the board on June 1 so I'm sure he has an idea that people aren't happy with him.

dreef · #53 06-07-2011, 02:52 AM

I was just going to send you a pm,christy

No he's in hiding and no emails or pm's from me or paypal have been responded too.Just recieved my filters and di from BRS,cost me more money,but only took a week.

Sumfingwong · #54 06-14-2011, 02:35 AM

Just wanted to give everybody an update. If you guys paid through paypal, start a ticket. It took about 2 weeks. But since this scammer didn't respond, I was covered under the paypal protection.. They refunded my money.

I think the forum should seriously think about removing his ads, so no one else will go through this BS

sphelps · #55 06-14-2011, 08:47 AM

Quote:

Originally Posted by Sumfingwong

I think the forum should seriously think about removing his ads, so no one else will go through this BS

+1

dreef · #56 06-14-2011, 09:24 AM

Just recieved an email this morning from paypal.They ruled in my favor and refunded my money.Absolutely no contact from this vendor..lesson learned.

christyf5 · #57 06-14-2011, 10:26 AM

Quote:

Originally Posted by Sumfingwong

I think the forum should seriously think about removing his ads, so no one else will go through this BS

Titus is contacting him to find out what is going on.

Sumfingwong · #58 06-14-2011, 10:50 AM

Quote:

Originally Posted by christyf5

Titus is contacting him to find out what is going on.

Whats going on is that he IS there.. he IS checking email. But hes only responding to the emails for new sales, then goes silent after orders have been made.

I sent multiple emails.. no response. Then I started a resolution ticket, then my status on his website changed to "refunded" almost instantly. I sent another email to resolve the matter.. no response. 2 weeks later, Paypal rules in my favor.

Just horrible business practices....

mike31154 · #59 06-14-2011, 12:23 PM

Agreed this is unfortunate. Too bad since I purchased my system from this vendor several years ago and had no problem, so have also mentioned him as a possible source in a few threads. Sometimes bad things happen with a business, but you'd think he could provide some explanation as to what the problem is. He has to know this isn't helping his business.

cwatkins · #60 06-20-2011, 04:10 AM

This is too bad. I ordered my unit last fall and it came, was banged up a bit from shipping and he replaced the metal mounting bracket for me. I was happy with the transaction.

Unit works great!. Maybe he's had some kind of family issue? But he should really keep his customers updated if this is the case...

Update: According to one of the GTA forums, he's really busy in the summer with Irrigation. So maybe this explains the slow/lack of responses...