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#1
05-19-2016, 01:37 PM
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I had that issue once about a month after I got my controller. I had the display set to power save mode and locked. I am not sure but after that I just left the display on and unlocked and it has not happened again in 11 months. I did report it to AQT as I think it has something to do with the power saving mode for the display.
New firmware should be out in 10 days, that I hope fixes the problem. Although I now prefer to keep the screen on 24/7 so it's non issue for me. Other possibility if you were not using the screen saver mode is that you might have had a voltage sag that locked up the unit. I am not sure if your area is prone to that, if so I suggest either a small UPS just for the controller adapter or you could buy a Fridge Guard for a few bucks. Rob 
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#2
05-20-2016, 12:27 AM
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Quote:
 Can't keep the screen on since it is outside the cabinet and in my bedroom. Hopefully they resolve this issue in the next update.
__________________
You wouldn't want to see my tank. I don't use fancy equipment and I am a noob
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#3
05-20-2016, 12:45 AM
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Yes I hope they do. I know Eric is going to interzoo, so maybe you should drop him an email and remind him of the problem. In the meantime it may be best to get a black cloth and cover the display at night. If it was my tank I would feel more comfortable doing that than rolling the dice that the unit might get locked up with your heater or chiller going. Remember the intelligent power bars cannot overcome that kind of thing (as of now
 ).Rob
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#4
05-20-2016, 12:47 AM
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I tried getting in touch with Eric but he is probably off to interzoo already; haven't heard back from him for the last couple of emails.
__________________
You wouldn't want to see my tank. I don't use fancy equipment and I am a noob
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#5
05-20-2016, 12:53 AM
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Only for Timers / Complex timers and manual commands.
Anything else needs the controller to read the value and tell the powerbar what to do. So Temp, Level, pH etc. all need the controller to tell the powerbar to shut on or off a plug.
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#6
05-20-2016, 12:54 AM
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Quote:
__________________
You wouldn't want to see my tank. I don't use fancy equipment and I am a noob
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#7
05-20-2016, 01:13 AM
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Yes it is, and it amazes me that with another brand of controller they take lockups so lightly, they just say oh unplug it and plug it back in. IMO anytime a controller locks up its a big big problem that needs fixing. Luckily this problem seems to be associated with a trivial feature that most people will not use. I know your one of those owners with a tank in the bedroom, so it is a problem for you but I think a dark cloth will tide you over until they release the update. After mine happened I looked at the ORP reading every time I passed the Tank. ORP is one value that is always fluctuating a little so I knew all was well with the Tank when I saw it move up or down one. BTW when mine locked the Clock for some reason kept the correct time. So dont watch the clock!
After a month or two after the incident I started to feel comfortable and have now gotten that good feeling that its very stable so long as the screen saver is off. Honestly I don't know how owners of the other brand deal with their issue. I guess they check there tanks via the web several times a day. I check my tank twice, once in the morning and the second time when I get home from work. I almost never remote in unless an SMS alert message comes to me. Saturdays are my maintenance day. That's when the 2 part is refilled and all the skimmer cleaning etc goes on. A few water tests and that's it for the week.
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