Customer service from Tunze - Canreef Aquatics Bulletin Board

03-09-2016, 04:06 PM

fixerupper fixerupper is offline

Member

Join Date: Jan 2012

Location: Edmonton

Posts: 81

I had an issue with a Tunze 6095 purchased in the USA but then brought home to Edmonton. Cross border warrantee issues can be tricky. From advice received from Canreef members I contacted Roger from Tunze through the RC forum and he took care of it immediately with no hassle. Great customer service IMO.

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20 year old Hagen 100g 6' mixed reef. 36g sump with multiple broken Waveline products removed. Lights T5-LED combo.
1 Coral Beauty, 1 Flame, 1 Blue Tang, 5 Green Chromis, 2 Pajama Cardinals, Asst'd hermits & snails.
2 large boxes of broken expensive aquarium crap. 1 x VERY understanding wife.

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