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#2
01-27-2016, 09:28 PM
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Well, I called the moving company and the boss kept repeating "there's no insurance on the job".
I asked why I wasn't even offered insurance and his only reply was "Well, there's no way we'd be able to insure something like that" I told him the replacement costs and he argued the tank was only worth $700 max. As soon as I mentioned I filed a complaint with BBB, he said there's nothing more to talk about and then hung up. I tried calling back so I could explain that I would remove my negative reviews if he cooperated but, before I got the chance, he hung up on me again.  Red Sea gave me the following costs so far (US funds) : S-500 glass tank: $787.50 Right side panel: $65.00 Left side panel: $65.00 Freight (from Houston for just the S-500 glass): $993.79 I'm still waiting for prices from their canadian distributor. 
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#3
01-27-2016, 09:31 PM
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They're not BBB accredited.
They could care less what BBB has to say. They also obviously don't care about online negative reviews....yours is just a drop in that pond. Hate to say it, but as soon as you signed, they had all the marbles. You might be able to get something out of small claims....but I doubt it would be enough to be worth the effort and cost.
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