New website is really bad.

[Coasting]

Among all the other things that are driving me nuts about this new site that everyone has all ready mentioned like reef save and difficulty to keep levels for livestock and coral (And I do terrible when the sites I like change)... I don't notice a filter for brand...? (I apologize if that has been mentioned all ready)

I used to really like how I could go onto your old side, select fish food, and go right into the section and only see Omega One food.
Perhaps on the left there where for example I can sort by type of food, you can also allow a filter for brand? Like how Walmart or Petsmarts websites have 100 different things you can choose to filter by and list each brand, price, type, etc...
I used to do this for numerous items on there and loved how I could click one of the options on the main page and only see a certain type of that item.

And perhaps it's just me and the settings I use but when you use the side menu there and hover dry goods, then have to choose between Supplies or equipment (I liked how the old one showed all the options all the time, I was never sure if 1 item was classed as 1 or the other haha) But in particular for the "equipment" category, my screen isn't big enough to show all the options with out scrolling down, then I loose the whole menu, and if I scroll down enough to show where the bottom "wavemakers" would appear, I can no longer see the top where I first hovered "dry goods" or equipment" and then I loose my menu and have to scroll up and re-hover. I don't keep my display settings at the smallest option, but their also not at the largest.

Gave up on trying to use it on my phone.

I do love how "New and Noteworthy" still remained a nice easy button/page to locate.
And your hours are still shown on every page so their way easier to access then more websites as you're trying to figure out what section they've hidden their address and hours under.

[Sidius]

@ Coasting - It looks like they either took your advice about the Brands thing or you just missed it but there's a big "Brands" button at the top of the website beside "New and Noteworthy". I feel you on this one too because I used to search that way every time I went to the old site.

I do still like this site better and I can see the potential for a much easier to navigate and much more visual experience. I personally like to see bigger photos of what I'm buying and lots of information, this new layout seems better in that regard.

On another note, I just noticed that all your flowchart links to the external water pumps that I've looked at seem to be a dead link. Those charts are pretty handy to have.

[jlaquatics]

Originally Posted by Sidius

On another note, I just noticed that all your flowchart links to the external water pumps that I've looked at seem to be a dead link. Those charts are pretty handy to have.

Thank you for mentioning this - it has been fixed!

[Aquattro]

No email confirmation from order. And about the color....

[jlaquatics]

Originally Posted by Aquattro

No email confirmation from order. And about the color....

The order confirmation email bug is known and is on the "shortlist".

As to the color, sorry we like the color and are not changing it

[Aquattro]

Ok, fine, keep the color. Also, I got billed for shipping on over $100 order. Known bug?

[Coasting]

Originally Posted by Sidius

@ Coasting - It looks like they either took your advice about the Brands thing or you just missed it but there's a big "Brands" button at the top of the website beside "New and Noteworthy". I feel you on this one too because I used to search that way every time I went to the old site.

But that's just as messy and as much of a PITA to look through.
I liked being able to go to Food, or skimmers and only see the brand of food I feed or the brand of skimmers I was trying to compare. Just like 99% of the websites out there, they should add a filter to the left side to sort by brand once you are all ready in a specific category. Plus the way they have "Brands" sorted.... I don't often know the COMPANY name, while I know the BRAND of the item I am looking for... Omega Sea Vs Omega One.... I have never in my life looked for Omega Sea... and would have never known to look under that category despite the tiny little logo on the back of the container with that company name.

That and their list for "dry goods" equipment and what not is still poorly sized to work for everyone.
Or Livestock > Marine Fish. Too big for the screen then you have to scroll down to see the options, and so you scroll down and the menus snaps back and disappears, so you have to scroll back up and try again, but oh look you cant see the bottom fish unless you scroll down, and you cant scroll down with out the menu disappearing....
Its irritating that it takes 10+ tries to get to where I want to go because it doesn't fit my screen then disappears every time I move my mouse wrong.

Im doubting they care about 1 customer, but this isn't the first time I've refused to shop at a store because their website was horrible and not user friendly.