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  #1  
Old 09-03-2015, 10:17 PM
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Wow, I sent a reply asking to set up the phone support session for Friday a couple days ago, since I could take time off work to stay home and deal with it. I never got a confirmation so I didn't call off work, only to just receive an email now saying "Oh I am sorry we missed your email." Now I have to rush home next week Thursday to deal with it. Unbelievable.

I know Apex is like the gold standard of aquarium controllers, but I'll never buy their products ever again. So disgusted.
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Old 09-03-2015, 10:20 PM
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I noticed my apex changes its ip address every once and awhile and I can't log into it with my phone until i got to my display, check the IP address and change it on my phone. Then it works.
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Old 09-04-2015, 03:26 AM
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you must have it set to DHCP instead of a static address....
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Old 09-04-2015, 04:44 AM
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Apex support called yesterday and sorted all out, reset IP address and reloaded software for display...all good now.
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Current Tank Info: 187 custom reef tank, Running ZeoVit with Vibe, Apex New Gen, Jebao DCS 12000 return pump, custom180 Euro-reef skimmer, running Mazzi venturi and mag 18pump, Lighting-2 60" XHO blue reefbrites , with 8x60" T-5, 2 Maxspect Gyre XF150,and 1Maxspect Gyre XF250 Generator with controller, 120 lbs of Tonga Branch rock, custom sump and manifold
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Old 09-11-2015, 01:59 AM
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Apex just called and we spent an hour on the issue, the Apex is still unable to work properly. I give up.
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