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Old 11-01-2004, 07:16 PM
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Quote:
Originally Posted by trilinearmipmap
I ordered some cf light bulbs, requested them to be shipped U.S. Postal Service, they shipped it UPS anyway, UPS tried to charge me about $60.00 brokerage-fee, I refused the order and it got returned.

I do not like rip-offs like that, if UPS had any business sense they would realize that ****ing off your customers is not a smart way to stay in business.

My three favourite companies:

1. Telus
2. Air Canada
3. UPS
Most of the time, they try to trick you by delivering the goods first and then billing you later after you've accepted the package thinking that you have no additional charges. Sometimes they just drop the item at your doorstep and you don't have a chance to refuse the package. Then a few weeks later, you get a nice large bill and you can no longer refuse to accept the package since you've most likely opened the package already.

I detailed my experience with them here when I refused a shipment from Brineshrimp Direct. They tried to bill me for brokerage and taxes on the original item that I refused to accept and then also tried to bill me additional costs for sending the shipment back. They hired a collections agency as well. Took months to sort that out.

Quote:
Originally Posted by BobI
If you use USPS (Post Office), you don't have to pay brokerage. I have bought quite a few items from Premium Aquatics. I always have it sent by mail. I only ever pay GST plus the standard $5.00 handling charge.
I think the handling fee is the same thing as the brokerage fee. In this case, the postal company is acting as a collections company for the gov't.

By the way, neither place charge brokerage fees for items under $20 because those are exempt from GST and PST, thus no labor is required for them to fill out paper work.

http://www.canadapost.ca/personal/to...b06-e.asp#c006

There's also a link for UPS that states this but I don't have that link handy.
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