Shaw/Telus Deals and Frustrations

[gobytron]

We always have to cancel our service...
usually get a call within a month from Shaw looking to hook us back up and offering deals to do so.

Last time when from paying 230 to less than 100...all same services.

Trying to get anything out of them any other way is a joke.

[christyf5]

Originally Posted by gobytron

We always have to cancel our service...
usually get a call within a month from Shaw looking to hook us back up and offering deals to do so.

Last time when from paying 230 to less than 100...all same services.

Trying to get anything out of them any other way is a joke.

They did the same with us. We switched to Telus, then a week later Shaw was all whiny on the phone giving us a deal. We said screw it. It seemed like they were jacking up the rates every 8 months or so and it all adds up. I think our rates doubled over the 8 years we were with Shaw (tv and internet). Internet was way faster with Telus anyways even though most of the channels suck. I don't watch a lot of TV so no loss there.

[Reef Pilot]

Originally Posted by gobytron

We always have to cancel our service...
usually get a call within a month from Shaw looking to hook us back up and offering deals to do so.

Last time when from paying 230 to less than 100...all same services.

Trying to get anything out of them any other way is a joke.

Yes, last time we moved we cancelled our old Shaw service, and I was looking at possibly going Telus in the new house. Then Shaw got really aggressive and basically gave us 1/2 price for a year. Of course that ran out long ago, and they keep jacking up the prices.

Since then, I have been unable to extract any meaningful discounts, so have been thinking of cancelling again, just to see what they would give me. But I really don't want to go without any service at all for a month (or even a week), so not the best option. And I really don't like Telus either, even though they keep offering us deals.

So what has been people's experience with cancelling? Does it work to give them a month's notice on a cancellation, and see what deal you get? And at worst just cancel the cancellation notice and continue the same service and cost?

[christyf5]

LOL! We just switched. Telus did the cancelling for us. We were done with Shaw anyways. I honestly don't think calling and threatening to cancel really does much, their offerings are pretty lame until you really get serious (ie the other company does the dirty work). I don't know how that works tho when you have to sign with Telus for 3 years to get whatever deal they've offered.

[Doug]

BLAH. Telus or Shaw. Whats the difference, Both have similar packages & charges. All Telus people with a package similar to mine with Shaw, are so close in channels & price its not even worth discussing.

I look forward to and/or if ever we get to do our own selection & packages. I can't go minimum as TSN in their wisdom and their 5 channels, put all the stuff on the extra channels ,[ such as some sports talk show & a big one for me Nascar ], So the only way is to buy their whole package.

I would like a really basic package with the sports package & movie package. Good enough. Or even cheaper, just a sports package & movie package. and other channels over a rooftop antenna.