Apex and Shaw

[Simons]

I know it isn't my networking settings, fusion is connected and I can control everything..just the email / txt portion isn't working...must be shaw is all I can think of....

there appears to be someone else having issue with 'shaw' email I noticed on the Neptune forum.

https://forum.neptunesystems.com/sho...highlight=shaw

[Aquattro]

Ya, all my remote stuff works, just email. Like I said, I got a warning last month, so if they changed something, it's recent. I use mail.shaw.ca, tried both 25 and 587, no luck.

[Simons]

I just spoke with Shaw, they said they are now requiring SSL and port 587

[Aquattro]

Originally Posted by Simons

I just spoke with Shaw, they said they are now requiring SSL and port 587

Nope, just sent a test on 25, non authenticated

[Aquattro]

download smtp tester and try 25, works fine

[Aquattro]

As a second test, I just drove my temp down to 74 and immediately got an email alarm. I suspect the "test" function isn't working in the networking config.

[Aquattro]

Although, the email came from fusion, not base unit. Not sure if that's by design, or two separate systems.

[Simons]

according to the shaw guy I spoke to they are initiating all these changes globally at various times. It is possible that your area just might not be affected yet.

For now I can setup an email alert in Fusion, but are you able to txt? I do not see Telus in the list of carriers?

[Simons]

Originally Posted by Aquattro

As a second test, I just drove my temp down to 74 and immediately got an email alarm. I suspect the "test" function isn't working in the networking config.

I just turned my email alert to on and got an email only from fusion not from the Apex and I didn't get a txt.

[Aquattro]

Just used a SMTP tester to send test to the config as detailed in Apex and it works fine. Not a Shaw thing