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  #1  
Old 01-16-2015, 05:29 PM
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Seriak Seriak is offline
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Ray has always gone above and beyond when something got screwed up on my order. I don't buy from anywhere else anymore. Too bad he doesn't sell turtle food.
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So many ideas, so little money!
  #2  
Old 01-16-2015, 05:45 PM
ronau ronau is offline
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I usually check on their website first for availability of products and only look elsewhere if they don't carry it or it's out of stock.
  #3  
Old 01-16-2015, 05:49 PM
Pike Pike is offline
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Great customer service and fast shipping no complains from my experience , Ray is cool
  #4  
Old 01-16-2015, 06:07 PM
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acepumping acepumping is offline
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WOW! Sounds like a+ service to me. Everybody makes mistakes.. it's owning up to it that makes you the better person..
  #5  
Old 01-16-2015, 07:38 PM
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Madreefer Madreefer is offline
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I too have ordered from Ray and no complaints at all. Good service
  #6  
Old 01-16-2015, 10:34 PM
ongquang21 ongquang21 is offline
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By reading through all of messages, I feel you guys are still alot luckier than me.
I ordered a skimmer pump from socalltrophicaloutlet on Dec 04 but got not even a hold on the seller. Now I have to contact my Mastercard and PayPal to dispute it, very frustrated! My old pump is one day on, one day off but I'm trapped and unable to order another one.
So be happy with Canadian suppliers. Whatever happen, We still have away to communicate; not as my case.
  #7  
Old 01-16-2015, 10:39 PM
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I've had nothing but great service from Ray. I've ordered probably 10 times. One being for a 4 foot light fixture. His communication is fantastic which is key for me.
 


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