Aquadigital Products Discussion

[Bblinks]

I am with you Walter.

I believe AD as a company does make smart choices on the product they carry, Mind you not all of them were good like Pacific sun....I know first hand and consequently Aqua Digital was just in the mist of working out a deal with him and didn't want to start the new venture with me posting my horrible review on them, so he did convince pac sun for a full refund. BTW, that was another almost $4500 mistake. Obviously he has stopped carrying them shortly after. I did however try to warn him about the whole situation and what happened with pac sun and the previous distributor but he didn't want to listen to me.

Anyways, the problem I see here is when you brand yourself as the dedicated supplier you should have all the info and news bulletins for your products and even if you don't, you will still need to find out so you can properly acknowledge your customers. I know for the most of us, it takes a lot to be active in this hobby and we do need as much support as we can even after sales.

[Aqua-Digital]

Originally Posted by Bblinks

Anyways, the problem I see here is when you brand yourself as the dedicated supplier you should have all the info and news bulletins for your products and even if you don't, you will still need to find out so you can properly acknowledge your customers. I know for the most of us, it takes a lot to be active in this hobby and we do need as much support as we can even after sales.

This is great in theory but a manufacturer will only give you the information they wish to give, we cant beat info a client may want out of them, it simply does not work that way.

However we will do all we can to post immediately any info we do have and that is proven by our level of posts you see here on Canreef.

The bottom line is if the info is not in the post we simply dont have it or legally can not share it. We try to be as open as possible but our hands are often tied either by no info to give or restriction on info.

[Aqua-Digital]

if anyone wants to know how we are set uo run where we came from what we do what we dont do, ask, we have nothing to hide, we are here to support always have these last 7 years. Do we always get it right hell no, but we do our best.

I think this thread has legs looking forward to being a part of it. But please lets not get personal If we can Keep it to the company and the products etc im all for it. But if this turns into another gripe about personal axes to grind then it will just end up getting removed.

Lets see where it leads

[reefwars]

Any word on ecotech releasing anything new in 2015 ?

[Aqua-Digital]

Nothing yet. You will be the first know here on Canreef should I hear anything though