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Old 11-17-2014, 03:57 PM
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My 3 boxes of WS Fiji Ultra were money! I asked for one show piece and the rest moderate to large sized. I got what I asked for. It seemed like the boxes hadn't been tampered with too much but how do I know, tape is tape lol! That's sucks that your rock was cherry picked through if that was the case. I'd definitely ask whomever you bought it through to make it right. They made profit off it, lots or little that's not your concern. They should make it right.
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Old 11-17-2014, 04:04 PM
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So I spoke to the supplier and saw the order placed to Walt Smith, and the error is on the Fiji side. As expected from this vendor, he's jumping at fixing this and I hope to minimize delays and losses in this transaction.

So yes, it is WS rock, as it appeared to be (nice quality) but WS must have had new staff packing with the thought that more rocks was better rocks
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Old 11-17-2014, 06:45 PM
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Sounds like they are going to fix this for you, that's great news. How long do you think it'll be held up at this point??
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Old 11-17-2014, 07:03 PM
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Next shipment is Dec 7, so a 2 week delay in my schedule, which is a bit a juggling act as my LFS is closing down and I need to get all my fish out of there and into the tank I'll also have to cure the rock in. But I can manage that..


The vendor in question is TimT of Seacare, and Tim responded within 2 minutes of me emailing. Together with Tim, Walt, Deb Smith and Cam the livestock manager at WS, we're working through how to manage the mistake (on the Fiji side).
so far the response has been fantastic, exactly what we've come to rely on from Tim. I should mention this was brokered via my LFS, so for Tim to get directly involved is just an extra perk.

Thanks Tim!
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Old 11-17-2014, 07:03 PM
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I haven't been on the site in a while. Just went thru your thread. Man that sucks and i hope things turn around for you. Good luck
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Old 11-17-2014, 07:07 PM
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Quote:
Originally Posted by Madreefer View Post
I haven't been on the site in a while. Just went thru your thread. Man that sucks and i hope things turn around for you. Good luck
Thanks Bill. Really, can't get much worse. Well, I suppose it could, but let's hope not! I'm aiming for TOTM for 2017ish, so I need to pull this all together soon!
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