Help with Neptune apex Jr again!

[Aquattro]

Originally Posted by windcoast reefs

I'm calling apex I the morning but I have a feeling they will have their usual service of voice mail and unanswered emails.

Really? I've had the boss email me back in 20 minutes @ 10PM on a weekend.

Also, try their support forum, way more help there than here.

[reefwars]

I could be half asleep still bit I think there's a reset button for the display , I little one on bottom ?

[reefwars]

It's been a while though lol

[FishingGoalie]

Originally Posted by reefwars

I could be half asleep still bit I think there's a reset button for the display , I little one on bottom ?

I think there is one too not 100% though

[windcoast reefs]

Originally Posted by reefwars

I could be half asleep still bit I think there's a reset button for the display , I little one on bottom ?

I'll check....

[Seriak]

You can fill out a support ticket online. They usually get back to you by the following day at the latest.

[windcoast reefs]

Originally Posted by Seriak

You can fill out a support ticket online. They usually get back to you by the following day at the latest.

Yup I did yesterday, nothing yet.

[windcoast reefs]

Originally Posted by Aquattro

Really? I've had the boss email me back in 20 minutes @ 10PM on a weekend.

Also, try their support forum, way more help there than here.

Yeah I've emailed them a few times, never heard back from them.