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#1
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![]() Am I the only one who is getting antsy due to the lack of updates and the delay in receiving this group order?
Others have posted that their recent orders from fish-street.com have only take 3-4 days to arrive after ordering. Our group order is now over a week since payment was sent out and we still dont have even a shipping confirmation, let alone an ETA? Hoping for some updates please Nick.
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Cheers, Andrew B. |
#2
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![]() Just waiting on a reply from supplier. I deal with both Jebao direct and Fs and neither have dual packages right now. I am working to get it the quickest possible. But if you are that antsy I am happy to refund your order and have and have you pay retail and wait the same amount of time to get your order.
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Nick |
#3
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![]() Not looking for a refund, just looking to be kept up to date... as per your last post 2 days ago which said you would have an updated ETA later that evening.
Im just a customer looking for some customer service. ![]()
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Cheers, Andrew B. |
#4
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![]() As soon as i hear a word i will let you know. Sometimes i hear back from them in an hour and some times it takes 3 days. I would imagine that it will be tomorrow night before i hear anything as it is Sunday in China today.
But will definitely post any work the gimme back here good or bad. Thanks
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Nick |
#5
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![]() I received a reply and dual packages will be re-stocked in 7-8days. Hopefully this works for all. I tried getting this in as quick as possible as he said there was some in at the time of organizing but all sold before we got #s confirmed.
With this being said i have order in for what has been ordered but am going to be adding more to it in the coming days before it ships. SO anyone that missed out can join in before Friday. I will post up another thread with details to make it easy for people that want to add to what we already have. Thanks all for your patience
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Nick |
#6
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![]() Ok, all items are ordered and confirmed in stock except for the dc6000s are not ready yet. Anyone who ordered one i will ship out other items as soon as they get in so you are not waiting for everything (just the dc6000s) and ship the dc6000s when they come at my cost for the separate shipping. If anyone is in dire need of the pumps i can either refund or offer upgrade to dc12000 at group buy price. Everything else is to be shipped out in the next day or so from China and i will update here when i see they are getting close by (usually a weekish).
Thanks all who took part and i will keep you all informed as the pumps make their way here.
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Nick |
#7
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![]() Ok, so it's literally been a month since the order was placed and payment sent, and it's been over a week since any sort of update, and that's after the order was allegedly shipped out.
I've contacted fish-street.com and they have all of the ordered items in stock, so why is it taking so long for us to receive this group buy? I know others have ordered directly and received goods in 3-4 days. I hate to nag, but I'm anxious (and I know others are too) to get the items we ordered and over a month wait seems a bit long... ![]()
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Cheers, Andrew B. |