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#1
02-27-2014, 05:04 PM
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Order status?
No updates yet?
It's been over a week since our orders were placed... 
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Cheers, Andrew B. |
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#2
02-27-2014, 05:16 PM
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Single wp pumps are on their way. They ran out of dual controller packages and dc6000 pumps. So we are just waiting on arrival of them to ship. I should have an exact date by tonight.
One piece of good news is that they will have wp10s and dc12000s within a week and if they get even the pump heads for the 25/40/60 packages i will be able to use the dual controllers i have here now to complete the GB orders. Will post as soon as i hear and if anyone needs something quicker then can be provided please email or pm for refund.
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Nick |
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#3
03-01-2014, 06:32 AM
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Am I the only one who is getting antsy due to the lack of updates and the delay in receiving this group order?
Others have posted that their recent orders from fish-street.com have only take 3-4 days to arrive after ordering. Our group order is now over a week since payment was sent out and we still dont have even a shipping confirmation, let alone an ETA? Hoping for some updates please Nick.
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Cheers, Andrew B. |
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#4
03-01-2014, 10:16 AM
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Just waiting on a reply from supplier. I deal with both Jebao direct and Fs and neither have dual packages right now. I am working to get it the quickest possible. But if you are that antsy I am happy to refund your order and have and have you pay retail and wait the same amount of time to get your order.
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Nick |
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#5
03-01-2014, 12:14 PM
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Not looking for a refund, just looking to be kept up to date... as per your last post 2 days ago which said you would have an updated ETA later that evening.
Im just a customer looking for some customer service. 
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Cheers, Andrew B. |
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#6
03-01-2014, 04:54 PM
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As soon as i hear a word i will let you know. Sometimes i hear back from them in an hour and some times it takes 3 days. I would imagine that it will be tomorrow night before i hear anything as it is Sunday in China today.
But will definitely post any work the gimme back here good or bad. Thanks
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Nick |
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#7
03-04-2014, 02:34 AM
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I received a reply and dual packages will be re-stocked in 7-8days. Hopefully this works for all. I tried getting this in as quick as possible as he said there was some in at the time of organizing but all sold before we got #s confirmed.
With this being said i have order in for what has been ordered but am going to be adding more to it in the coming days before it ships. SO anyone that missed out can join in before Friday. I will post up another thread with details to make it easy for people that want to add to what we already have. Thanks all for your patience
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Nick |
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