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#2
02-27-2014, 05:04 PM
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Order status?
No updates yet?
It's been over a week since our orders were placed... 
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Cheers, Andrew B. |
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#3
02-27-2014, 05:16 PM
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Single wp pumps are on their way. They ran out of dual controller packages and dc6000 pumps. So we are just waiting on arrival of them to ship. I should have an exact date by tonight.
One piece of good news is that they will have wp10s and dc12000s within a week and if they get even the pump heads for the 25/40/60 packages i will be able to use the dual controllers i have here now to complete the GB orders. Will post as soon as i hear and if anyone needs something quicker then can be provided please email or pm for refund.
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Nick |
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#4
03-01-2014, 06:32 AM
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Am I the only one who is getting antsy due to the lack of updates and the delay in receiving this group order?
Others have posted that their recent orders from fish-street.com have only take 3-4 days to arrive after ordering. Our group order is now over a week since payment was sent out and we still dont have even a shipping confirmation, let alone an ETA? Hoping for some updates please Nick.
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Cheers, Andrew B. |
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#5
03-01-2014, 10:16 AM
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Just waiting on a reply from supplier. I deal with both Jebao direct and Fs and neither have dual packages right now. I am working to get it the quickest possible. But if you are that antsy I am happy to refund your order and have and have you pay retail and wait the same amount of time to get your order.
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Nick |
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#6
03-01-2014, 12:14 PM
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Not looking for a refund, just looking to be kept up to date... as per your last post 2 days ago which said you would have an updated ETA later that evening.
Im just a customer looking for some customer service. 
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Cheers, Andrew B. |
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#7
03-01-2014, 04:54 PM
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As soon as i hear a word i will let you know. Sometimes i hear back from them in an hour and some times it takes 3 days. I would imagine that it will be tomorrow night before i hear anything as it is Sunday in China today.
But will definitely post any work the gimme back here good or bad. Thanks
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Nick |
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