Rant about FedEx/Canada post

intarsiabox · #1 12-07-2013, 01:36 AM

They all suck! UPS delivered a package to my "neighbor" because we weren't home, the address they gave us was 10 blocks away and of course it was never actually dropped off there. On Monday I got a delivery notice from Canada Post that was dated for the previous Tuesday as attempted delivery, funny thing is I got no mail that week because it was snowing. Looks like the mailman was just picking up the mail and then going home with it as my mail box was stuffed full on Monday. I had ordered another package from a US company that only used Fed-Ex, they completely trashed my parcel 3 times in row destroying the product each time. The company apologized and refunded me because FedEx just wasn't competent enough to deliver to Canada.

hillbillyreefer · #2 12-07-2013, 04:59 AM

Ah city problems. Try living 25miles from the nearest town. Most won't deliver to a box number so you must find a kind soul to accept your packages.

Madreefer · #3 12-17-2013, 05:14 PM

Purolator who is the Fedex contractor in my town always leaves packages on my doorstep. Yesterday I came home to find that Canada Post left a package on my doorstep and Purolator came as well. But Purolator left the tag on the door and no package this time. Guess it just depends on the driver. Really surprised Canada Post did it this time

kien · #4 12-17-2013, 05:58 PM

I've had bad experiences too but it really does depend on the driver/deliverer.

I used to have a terrible UPS driver but last year we got a new one and he is great. He will attempt multiple deliveries to my house knowing approximately when someone will be home from work. Once I saw him drive away from my drive way as I was coming home. I figured he wouldn't be back again until the next day but later that evening after dinner (7pm), he came back with my package that needed a signature. He could have easly just left one of those notices stuck to my door rather than coming back that evening. He's done this a few times.

I rarely have FedEx shipped to my house. Usually to my office.

Canada Post has been pretty good to me recently too.

Of course having said that, I'm likely going to come home to a destroyed package sitting in the snow bank on my front yard this evening..

Seriak · #5 12-17-2013, 06:11 PM

I don't think I have ever had a bad UPS delivery (Knock on wood) My drivers are always pleasant and wait at the door for a while just in case I am neck deep in my tank. They always comment on my tank and say they want to get into it. Overall, I wish I could take my UPS person with me, if I ever move.

Now Canada Post, that is a whole different ball game.

mrhasan · #6 12-31-2013, 08:03 PM

I just got severely BSed by Canada post. So, I have been out of net for the last 3/4 days due to my modem dying on me. Telus was kind enough to dispatch one as soon as they can. So, I got the collection slip yesterday. Its under my room mates name (who is in fort mac right now). I have collected a lot of his package while he was away without any sort of issue. So, today, I went in Canadapost to get my package and the guy won't give me the package since I don't have any authorization and my last name doesn't match! WTF! I politely said that I have collected his package several times and everyone just looked whether the address and the apartment number matched. And he was like "Ok, well that's our policy that you have to have authorization". He didn't even care to say "sorry for the inconvenience" cause clearly he was one! So basically, Canada post can through a very expensive package on the front lawn without any sort of "authorization" but when you show the proof that you live at the same address with the addressee, you need "authorization" which I never needed before.

intarsiabox · #7 12-31-2013, 08:13 PM

Quote:

Originally Posted by mrhasan

I just got severely BSed by Canada post. So, I have been out of net for the last 3/4 days due to my modem dying on me. Telus was kind enough to dispatch one as soon as they can. So, I got the collection slip yesterday. Its under my room mates name (who is in fort mac right now). I have collected a lot of his package while he was away without any sort of issue. So, today, I went in Canadapost to get my package and the guy won't give me the package since I don't have any authorization and my last name doesn't match! WTF! I politely said that I have collected his package several times and everyone just looked whether the address and the apartment number matched. And he was like "Ok, well that's our policy that you have to have authorization". He didn't even care to say "sorry for the inconvenience" cause clearly he was one! So basically, Canada post can through a very expensive package on the front lawn without any sort of "authorization" but when you show the proof that you live at the same address with the addressee, you need "authorization" which I never needed before.

The shipper can request a signature by the addressee only so that they can verify the correct person got the package. Telus may very well do this as a policy.