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#1
10-31-2013, 01:50 PM
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I would call your lfs first. This may be a chance for them to demonstrate excellent customer service. If it is a deep scratch I don't know if that is buff out- able, but perhaps glass experts know about some sort of resin (like how they fix chips in your windshield) that could help?
I'm sure you feel terrible about this, goodess knows I would. I hope there is a fix for this that doesn't cost an arm and a leg. If it is not feasible to fix it, then maybe it's just a chance to practice accepting imperfection.  Keep us posted on your progress!- Ian 
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#3
10-31-2013, 02:08 PM
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Quote:
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#4
10-31-2013, 02:34 PM
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I've tried Zirconium Oxide to polish out scratches, it's a common answer found when google searching glass polishing. It does work but only on verrrry light surfaces scratches, if you can feel it with your finger nail it's just too deep and will need to be replaced. Even if you could polish deep enough to remove a heavy scratch it would create a magnifying effect, that's worse.
I hope the store is willing and able to help you!
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#5
10-31-2013, 02:39 PM
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It's really no shirt off your back to simply call the store and ask them what they can do for you in this situation. If you are not at fault, then a reputable company with good service should be able to help you out with either a new front pane or a new tank even.
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#6
10-31-2013, 03:22 PM
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Hi everyone... Thanks for the advice.
I am 200% certain that the scratch was there when we took the tank home. I didn't feel the need to inspect the glass before taking the tank home since it was shrink wrapped so my mistake here  The scratch is located in the top right corner just probably 2 inch below the eurobrace. I know it's just a scratch but it will bug me to see this for the years to come... I will try to contact the store today and see what they say. Will keep you posted Thank you all
__________________
Andy
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