I love my job..I love my job

[FishyFishy!]

I'm in customer service too. This type of thing happens more often than not unfortunately. Some people just don't have a clue. I constantly have to take a "walk" after those people to calm down and keep my cool lol. Otherwise there would be massive amounts of holes in my office walls!

Sometimes I dream about doing one of those YouTube office freakouts and throwing my computer screen accross the showroom floor. MAN that would be fun.

I've dealt with you a couple times and can say you have great customer service, and are more than fair when dealing with issues. Don't worry about those random douchebags!!!

[michika]

I'm just going to settle on the thought that this guy is just a douche. Some people are like that.

[JDigital]

Sorry to hear you have (or had) customers like this Ray.

I had nothing but a good experience when I ordered from you, even though I screwed up some things on my end, you guys dealt with it great and quick!

[Reef Pilot]

Hope you don't get jaded by this bad experience. In the end, good customer service will pay off for you. Retail is a tough business (that was my career BTW), and you often need to just suck it up at times.