Grrrr. Telus blocking all ports?

[TimT]

Originally Posted by Ginu

however upon the 1st login to the router, you will be prompted to change the password

I think you misunderstood my comment.

The router has 3 users that I know of which will successfully log in to the router.

1. Admin. This is the one you are referring to and has limited access to certain router/modem features. You can change the password and make it secure.

2. Tech - This is what Telus uses to login to your modem/router to update the firmware or make modifications from their end.

3. Root - This is the highest level of administrative access. With it you can completely change any setting you choose.

The passwords for Tech and Root are readily available on the internet. I did not try to change those passwords so don't know whether it's possible or not. I suspect they are hardcoded into the firmware. Someone using one of these modems would need to verify if it's possible.

I got Telus to upgrade my modem to the Thompson and use my own router. As soon as I switched out the router the port forwarding for the Profilux and ip cameras all worked fine.

Cheers,
Tim

[Ginu]

Originally Posted by TimT

I think you misunderstood my comment.

The router has 3 users that I know of which will successfully log in to the router.

1. Admin. This is the one you are referring to and has limited access to certain router/modem features. You can change the password and make it secure.

2. Tech - This is what Telus uses to login to your modem/router to update the firmware or make modifications from their end.

3. Root - This is the highest level of administrative access. With it you can completely change any setting you choose.

The passwords for Tech and Root are readily available on the internet. I did not try to change those passwords so don't know whether it's possible or not. I suspect they are hardcoded into the firmware. Someone using one of these modems would need to verify if it's possible.

I got Telus to upgrade my modem to the Thompson and use my own router. As soon as I switched out the router the port forwarding for the Profilux and ip cameras all worked fine.

Cheers,
Tim

Yup I know there are three passwords for the different logins and I havent tried changing the password on them either. Will probably play with it tonight see if I can change them

In regards to the Thompson, was there a upgrade fee or they just straight across changed it?

Thanks,

[TimT]

I explained the situation to them and told them I would cancel all my services with them if they did not switch it. Worked like a charm but they were hesitant at first. They are well aware of the problem. I don't know if the Thompson supports the Optik TV or not. I only use it for Internet.

[Ginu]

Originally Posted by TimT

I explained the situation to them and told them I would cancel all my services with them if they did not switch it. Worked like a charm but they were hesitant at first. They are well aware of the problem. I don't know if the Thompson supports the Optik TV or not. I only use it for Internet.

I see. Funny thing happened, I reset some settings on the Apex from work and restarted the controller... next thing my port on the router seems to be closed now... I can't wait to get home to see what happened to the router.

[Ginu]

Fixed the Apex settings and it is now back online. Had a issue with the forwarding of the email using GMX and that was solved by simply updating the firmware on the APEX.

It is now working flawlessly.