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#1
06-06-2013, 06:04 PM
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Burc took my shipping $$$ on a group buy after he said he would credit me! Sent me wrong frags, stopped communication, etc. worst experience ever material!
I would recommend fragbox as march over there is beyond awesome and probably some of the best customer service/products out there today. There I said it! 
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#2
06-06-2013, 07:09 PM
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PLease i am talking for myself but i have received 4 orderers from fragalot in the last 3 months and all i can say is great service and if there were any issues like not being shipped on the set day Burc asked me if it was ok to do so as he had things come up and for the frags i received off of him stellar,and I also received an order from frag box again great service and frags but please this was my experience
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#3
06-06-2013, 11:40 PM
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I have to say...been part of several orders lately....nothing but positive to say. Large frags and all have been stellar! Just my experience.
__________________
Mark...  290g Peninsula Display, 425g total volume. Setup Jan 2013.
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#4
06-07-2013, 01:15 AM
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I've done lots of orders. Don't really have issues. Always nice stuff. Always get extras. Orders are always large 100+ frags. Sometimes missing one or two or 2-3 doas. Burc makes up for it in next order or offers to send replacements for free. Most people that have issues leave the frags in bags too long. I pick up the orders at 8am and some people don't pick up till late that Night or next day. I have my stuff in water pretty quick. Also too many guys complain about one frag doesn't look 100% like the picture. It's a picture of one frag of 100 there not all the same some have morphs some have different one on the same frag. As for people paying shipping on a group buy that's there own fault for not following directions of the group buy. I order off the website like everyone else and I never paid shipping. And as for the other vendors on here I've orderd from everyone and I've lost hole orders from others places.
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#6
06-07-2013, 05:08 PM
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oppss!
 sorry!
__________________
_________________________ More fish die from human stupidity than any other disease... Last edited by daniella3d; 06-07-2013 at 05:14 PM.
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#7
06-10-2013, 03:28 AM
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Well I just went in on a group buy. First order he sent, there were not many good things to be said. I emailed him and wasnt very nice about it. His customer service sucks. In the end he sent some alright frags but warning the RPE isnt as advertised. The one onsite has a green mouth, not the frag I got(or the resent one after I complained). For that reason alone, I will not be dealing with Burc again. At least if I deal locally I get what I want. If you can, stay away from Fragalot.
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