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  #1  
Old 05-04-2013, 03:30 PM
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Jason McK Jason McK is offline
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I guess you missed this

$79 Shipped*

*In the USA. Contact us for international shipping.

i just got the Fuge light from them and found them great to deal with. I also assumed that the "shipped" was in the US only because that is the usual policy through out US retailers.
Sorry to hear about your experience
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Old 05-04-2013, 10:26 PM
swill swill is offline
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Quote:
Originally Posted by Jason McK View Post
I guess you missed this

$79 Shipped*

*In the USA. Contact us for international shipping.

i just got the Fuge light from them and found them great to deal with. I also assumed that the "shipped" was in the US only because that is the usual policy through out US retailers.
Sorry to hear about your experience
http://reefbreeders.com/it2080.html

This is what I read I dont see that it says Contact for international shipping anywhere.
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  #3  
Old 05-04-2013, 10:40 PM
Borderjumper Borderjumper is offline
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Quote:
Originally Posted by swill View Post
http://reefbreeders.com/it2080.html

This is what I read I dont see that it says Contact for international shipping anywhere.
See the asterisk ?
$449 shipped*

Then scroll down to the bottom of the page


*In the USA. Contact us for international shipping.
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Old 05-04-2013, 11:03 PM
swill swill is offline
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Quote:
Originally Posted by Borderjumper View Post
See the asterisk ?
$449 shipped*

Then scroll down to the bottom of the page


*In the USA. Contact us for international shipping.
Whoops....still not happy with the service though
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  #5  
Old 05-07-2013, 12:06 AM
ReefBreeders ReefBreeders is offline
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Quote:
Originally Posted by swill View Post
Whoops....still not happy with the service though
And why not? I notified you of the shipping charge when your order was ready to ship, and we even offered to pay the first $50 (the actual cost was $200, we quoted you $150 for 2 very large fixtures). I am not sure what else you want from us, you were supposed to contact us for a quote prior to ordering, and that would have avoided this situation. We ship to several Canadian, and other international customers on a weekly basis. If you are not sure about international shipping, give us a shout, and we can tell you everything you need to know before you place your order.

PS, I thought that the internet didn't exist outside of America, sorry about that!


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  #6  
Old 05-07-2013, 12:52 AM
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O
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Old 05-07-2013, 12:53 AM
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Quote:
Originally Posted by ReefBreeders View Post
And why not? I notified you of the shipping charge when your order was ready to ship, and we even offered to pay the first $50 (the actual cost was $200, we quoted you $150 for 2 very large fixtures). I am not sure what else you want from us, you were supposed to contact us for a quote prior to ordering, and that would have avoided this situation. We ship to several Canadian, and other international customers on a weekly basis. If you are not sure about international shipping, give us a shout, and we can tell you everything you need to know before you place your order.

PS, I thought that the internet didn't exist outside of America, sorry about that!


Thanks,
Logan Vanghele
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^^^^^^^ fist pump worthy response. Good job. ^^^^^^^
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  #8  
Old 05-07-2013, 02:06 PM
Alberta-newb Alberta-newb is offline
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Quote:
Originally Posted by jorjef View Post
^^^^^^^ fist pump worthy response. Good job. ^^^^^^^
+1
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