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#1
01-31-2013, 02:15 PM
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All fair points Ken. You will always run up against people who are not going to do the best thing for the fish. I do notice that there are fish that are in stock most of the time or at least ordered on a regular basis, and they seem to be put in the same tank or in the same area each time. Could there not be a card for those more common fish?
These are just ideas, and in now way trying to tell you how to conduct your business. I always enjoy going into your store. 
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#2
01-31-2013, 02:29 PM
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An alright idea, personally think time would be better spent on customer service, perhaps paying attention to some out of town requests by answering emails
 The LFS in Saskatoon always had books on the counter that you could look at if you wanted. You could also just ask, these days I think most reputable stores have very knowledgeable people working at them.
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