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#1
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![]() Labeling on the tank would be fantastic, but even then, I sometimes struggle trying to figure out what fish is what, and feel really stupid having to ask an employee, especially when they make you feel like a complete moron and you're ruining their life by just asking them what fish it is. I will often go in with a list of what I can and cant have, so research was done prior, but to me some fish just look so similar and I cant necessarily find it.... and argh!
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#2
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![]() Quote:
Quote:
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Feed the bear goodies, make a new friend, don't feed the bear............... 8' - 165gal Reef DIY LED's Build 2012 Nano Contest Winner Febuary 2013 POTM Winner 300 gal + 60 gal Complete DIY Build Last edited by The Grizz; 01-31-2013 at 04:47 AM. |
#3
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![]() See that would be nice and easy, somebody needs to tell the folks at J&L to get on this, and stop acting like you're ruining their lives when you ask just because you're a nobody in the hobby *sigh*
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#4
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![]() That Kein guy has some great ideas.
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#5
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![]() Damn it, iPad auto correct strikes again
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Feed the bear goodies, make a new friend, don't feed the bear............... 8' - 165gal Reef DIY LED's Build 2012 Nano Contest Winner Febuary 2013 POTM Winner 300 gal + 60 gal Complete DIY Build |
#6
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![]() Quote:
Anyway.. I just thought of another idea. Most people lug around cell phones now. How about a card or label with the picture of the fish/coral/invert and a QR next to the picture that we can scan in with our camera phone which would pop open a browser page that has ALL the info that we could possibly ask. This way we could also book mark it, cross reference, etc. BOOYAH! Take that Kein! |
#7
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![]() Quote:
Kein, Kien, who could possably make that mistake? ![]() |
#8
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![]() Man, if I ever meet that Kein guy... He nearly hijacked an entire frag shipment of mine recently!!!
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#9
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![]() Actually I had the same idea years ago. Have the files and magnets still.
The reason we decided not to do it is that you can actually get to know the systems the hobbiest have at home. By us asking questions helps us work with the customer. Last thing you want is a customer buya naso tang even though th card says the recommended tank should be 90 gallons minimum. I have had one person that wanted to do that a while ago, and lyndsy refused to sell it to him, even got her called a tang nazi. If we didn't ask questions the customer may have got the tang. I would rather lose the sale than have a fish live in a small tank. Another reason, there is too much to catalogue, if you are going to do it. You need to do it 100%. I can imangine what my database would be like. Ken |
#10
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![]() All fair points Ken. You will always run up against people who are not going to do the best thing for the fish. I do notice that there are fish that are in stock most of the time or at least ordered on a regular basis, and they seem to be put in the same tank or in the same area each time. Could there not be a card for those more common fish?
These are just ideas, and in now way trying to tell you how to conduct your business. I always enjoy going into your store. |