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  #41  
Old 01-29-2013, 03:56 PM
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My Forest Fire and Bonsai are doing great! Sadly though I think my mystery acro is slowly losing its skin
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  #42  
Old 01-29-2013, 04:15 PM
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Looks like my bushy blue acro isn't going to make it either😢. Was already missing tissue/bleaching when it arrived. Hoping it pulls through.
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  #43  
Old 01-29-2013, 04:34 PM
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I am not surprised that some of those frags are losing tissue. The box arrived very cold due to the weather. Those two 40hr Uni-heat packs was not enough.

I shipped an order to B.C. yesterday with 4 heat packs in a smaller box and it arrived @ 79F.

We have a livestock guarantee for this exact reason so if your corals don't make it, send us a picture via email and we will take care of you.
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  #44  
Old 01-29-2013, 04:53 PM
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Not to try and abuse the system, but how long after receiving is that guarantee good for?
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75g reef w/ 20g sump, 100lbs LR, Tunze 9006 skimmer, 3 part dosing, DIY 66 LED fixture, Reefleeper Lite
LED build here: http://www.nano-reef.com/topic/29498...h-mount-build/
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  #45  
Old 01-29-2013, 05:16 PM
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Quote:
Originally Posted by TheNewGuy View Post
Not to try and abuse the system, but how long after receiving is that guarantee good for?
We guarantee that your corals will arrive alive and remain alive for 10 days.
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  #46  
Old 01-29-2013, 06:05 PM
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Perhaps then...the 7 of us that ordered if you can supply canada corals with any pictures of any product that is out of spec we can orgagnize a group shipment if that would help? I'm not sure everyone had complications?

I would like to add those that have been following this thread, that Canada Corals has been responding to emails in a very timely and professional manner.
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  #47  
Old 01-29-2013, 06:09 PM
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I really like the responses you guys are getting, there are a few things I might like to get in future orders.
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  #48  
Old 01-29-2013, 06:43 PM
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all things considered in still really happy. Personally I'd like to wait a little bit and wlsee what happens with my order but everything looks good so far
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75g reef w/ 20g sump, 100lbs LR, Tunze 9006 skimmer, 3 part dosing, DIY 66 LED fixture, Reefleeper Lite
LED build here: http://www.nano-reef.com/topic/29498...h-mount-build/
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  #49  
Old 02-05-2013, 03:54 AM
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Hey guys, just checking in to see how your corals are doing. So far mine are still doing good. Any fatalities yet?
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75g reef w/ 20g sump, 100lbs LR, Tunze 9006 skimmer, 3 part dosing, DIY 66 LED fixture, Reefleeper Lite
LED build here: http://www.nano-reef.com/topic/29498...h-mount-build/
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  #50  
Old 02-05-2013, 04:27 AM
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Hey guys, just checking in to see how your corals are doing. So far mine are still doing good. Any fatalities yet?
We have been notified of fatalities by email. Since it was our fault that the corals arrived so cold, we will be giving refunds instead of credits.

To be honest, I am shocked that some corals made it! The water got so cold, its incredible how resilient some corals really are.

We are now shipping with 3-4 heat packs in a box half that size and corals are arriving @ 78F.
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