Victoria Blue World Aquarium WYSIWYG review

[Blue World Aquariums]

Hi Jeff, thanks for the review! I'm glad the corals arrived okay despite the extreme cold in your area. This is useful information that we will use to improve our shipping methods. Thanks again for the order, and let us know if we can do anything else for you.

[jorjef]

You're welcome, just keep the awesome LPS colonies coming in. Your WYSIWYG pics in my case were very accurate which was nice.

[sphelps]

Always tape heat packs to the inside of the lid. Of course this only works if shippers pay attention to up arrows but none the less good practice. Also many suppliers place a few granules of carbon in each bag for good measure.

[wmcinnes]

I recieved my corals today and the water was quite cold as well. Packaging was impeccible but I think maybe one or two heat packs inside the black bag which wrapped the clear plastic ones along with a couple on the lid may help a bit.

Corals seem to be okay though so that is good!

[The Grizz]

Martin & I received our order today as well. I was not there when it arrived but from what I seen packages was great & I thought the little thank you note on the inside of the lid was priceless.

Now the heat pack debate...... IMO & this is both mine & martins opinion, the heat packs should be place right under the bags holing the frags. If its on the lid it's heating nothing but the lid. That's all I have to say on that.

WHAT I REALLY LIKED......is the customer service especially from Spencer & Dan. Had a slight issue when Martin & I ordered one of the same frags, Spencer emailed & problem solved. Tonight I received an email from Dan asking how the order was. GREAT CUSTOMER SERVICE hands down.

[jorjef]

Originally Posted by sphelps

Always tape heat packs to the inside of the lid. Of course this only works if shippers pay attention to up arrows but none the less good practice. Also many suppliers place a few granules of carbon in each bag for good measure.

The carbon pellet in the bag was not the odd thing for me it's the fact the crazy coral seemed to be attempting to eat it.. Hard to imagine it worked its way in there in transport but who knows. I somewhat agree with Greg and Martin about heat pack placement but unless they are water proofed when on the bottom they would be useless in no time as not many shipments arrive completely dry. With a small confined space they still should provide enough heat when taped on the lid.

And Greg is right communication with the guys at Blue World was very good

[The Grizz]

If the heat pack where tossed into a bag & put right under the coral it would help greatly. I had an Oder from fragalot that I instructed him to pack this way when it was -30 here last yr and the temp in the bags with the frags was actually pretty good.

[Blue World Aquariums]

Thanks for the comments everyone!

We're going to run a series of experiments over the next couple days with our boxes and heat packs, but our main concern is actually over heating the boxes. The temperature at the origin of the package (in our case, relatively warm Victoria) will play a big part in the temperature fluctuations inside the packaging.

I haven't had a lot of experience shipping livestock...but I have been on the receiving end of hundreds of livestock shipments. Sometimes they are shockingly cold...and often turn out fantastically. Recently I had a shipment of fish that arrived nice and warm (with more heat packs than usual), close to tank temp, and experienced especially high DOAs. My suspicion is that heat packs can cause a shipment to peak at dangerously high temperatures without careful consideration.

We want to provide the highest possible quality of livestock and care, and we will continue to refine our methods until we achieve perfection. Of course all feedback is helpful and appreciated!

[martinmcnally]

Definitely have to say this was the best packed shipment of corals I have ever received. They were bagged 5 times and the carbon pellets were a good touch too to soak up any nasties that accumulate during shipping. All corals doing well!!

However I have noticed this trend lately of taping the heat pack to the lid and I have been wondering why.

Heat rises!

Heat is transferred in one of 4 ways:
Radiation - Needs to be infra red heat (which a heat pack is not)
Conduction - Air (and packing peanuts) are very poor conductors of heat.
Convection - A convection current cannot start inside the box because heat rises and the heat source is at the top.
Advection - Doesn't happen because nothing inside the box is moving.

If you want the best use of a heat pack with also protecting the corals place the heat packs in the center of the bottom of the box, put some packing peanuts on top of them or some Styrofoam less than size of the footprint of the box. The corals can then go on top of that. That way they are not touching the heat pack and the heat back is free to create a convection current inside the box. The warm air will rise up over the corals and cool air sink to the heat packs. Thus the corals stay warmer. If the heat pack never gets hotter than the water temperature then the corals can go right on top of them. Then you get convection and conduction!

That thermal conductivity class did come in handy after all haha. Lord Kelvin would be proud haha we went to the same university although he died 92 years before I got there.