Ripped off from ups and apex

[Phil]

Tha not what there policy says it have to be over $20 dollars to b charged the fee and on the ups form it says ($1usd ) value

[mark]

"All courier shipments with a value exceeding $20 CAD require customs clearance by a broker", that's not to say a they won't charge you a fee for them to tell Customs the package they are transporting is a low dollar amount.

Good luck though on getting your money back.

[gregzz4]

I understand the OPs original post and hope they get their money back

I was ripped-off bigtime last year by UPS, and I never got my money back ...
I bought $100 of product from the US and paid $43 to accept the package
No reason, no refund ... complained to their brokerage dept but it went nowhere

UPS charges way too much in brokerage fees

I avoid them whenever possible