New SPS Frags For Sale

[Samw]

I understand that the original problem with UPS isn't your fault. However, you did get a refund for the shipping cost from UPS so if you had given people refunds for things you don't have instead of forcing upon them what they dont want, you would have been no worse off than the loss of some frags which grew from your colonies.

[devin99]

Originally Posted by Samw

I understand that the original problem with UPS isn't your fault. However, you did get a refund for the shipping cost from UPS so if you had given people refunds for things you don't have instead of forcing upon them what they didnt want, you would have been no worse off than the loss of some frags which grew from your colonies.

Do you really think that is all I lost was clippings from my colonies. Lets look at this for a moment.

Shipping $76 first time refunded
Styrofoam box, shipping bags, cardboard box - $25 Not refunded
Heat pack - $7.50 not refunded
20min drive to UPS depot both ways - $xx not refunded
hours on the phone with UPS to figure out what has happened and get the shipping refund
$100's worth of coral that could have been sold locally lost

So yes shipping was refunded, everything else a total loss, I was out of pocket reshipping a new shipment to everyone and you complain because I attempted to make things right?

[Samw]

Could you not have told me ahead of time before you decided what was best for me and let me pick replacements instead? So I should be happy with what I got? Seriously? You still have the parent colonies of what I ordered and you could have just made clippings from them and sent those to me. I'm not complaining at your attempt to make things right. Its not like I asked for a total refund.

I'd like to hear from others in this group order.

Originally Posted by devin99

Do you really think that is all I lost was clippings from my colonies. Lets look at this for a moment.

Shipping $76 first time refunded
Styrofoam box, shipping bags, cardboard box - $25 Not refunded
Heat pack - $7.50 not refunded
20min drive to UPS depot both ways - $xx not refunded
hours on the phone with UPS to figure out what has happened and get the shipping refund
$100's worth of coral that could have been sold locally lost

So yes shipping was refunded, everything else a total loss, I was out of pocket reshipping a new shipment to everyone and you complain because I attempted to make things right?

[devin99]

I am not a frag chop shop so I only cut coral when it makes sense to cut them and yes you could have waited until they were ready to be cut again but you may have waited a few months or more depending on the growth cycle.

-Devin

Originally Posted by Samw

Could you not have told me ahead of time before you decided what was best for me and let me pick replacements instead? So I should be happy with what I got? Seriously? You still have the parent colonies of what I ordered and you could have just made clippings from them and sent those to me. I'm not complaining at your attempt to make things right. Its not like I asked for a total refund.

I'd like to hear from others in this group order.