Membership question.

[Jordon]

Originally Posted by scubadawg

+1

I can understand about not matching online from a warehouse, but I was buying online from a brick and mortar store, that has a store front. This company can sell for the same price as a warehouse.

IMO: If I can buy online for 260.00 with shipping, than retail at 350.00, it's a no brainer. Even when you offer 10% off, I still save online. The online seller is still making a profit, even if it is 10% - 15% profit or more, then not make a sale at all.

Originally Posted by Aaron2

... I'd also like to address the comment that we don't price match. We DO PRICE MATCH. Like every retail store (including big chain stores like Best Buy), we do not price match Online Stores ( we have made exceptions if the request was not unreasonable). We do price match local retail stores and have never refused such a request...

I just wanted to say you mentioned Best Buy, which they actually will price match online. From the Best Buy website:

"Should you find a lower price in-store, in print or online from an authorized Canadian dealer we will beat it by 10% of the difference. Tell us which competitor is offering the lower price; we will verify the price and that the item is in stock and available for immediate sale and delivery."

Just saying...

I know you guys aren't Best Buy obviously, but I think what we are saying is that you are losing potential customers because you won't at the very least meet prices of other Canadian online retailers.

[steevesftw]

Ok so let me start off with stating that by no means did I start this thread to bash AI, I was simply just asking a question! The reason I asked it on here was because when I purchased the items and asked, all that he said was it had changed and the site wasn't updated. There was no explanation. And replys like this one "We've had notices posted in the store for over a month now" are not an explanation. Some people don't shop in the store every week or every month. I thank you for your very professional explanation.